Operations Analyst

Our Location 

Energy Trust provides for a range of work location options, including remote, hybrid and in-office work. This position will represent Energy Trust in public settings and potentially at community events. We are open to candidates who live throughout Oregon and Washington. The Operations Analyst would be expected to report to the office on a quarterly basis, at minimum.  

What We’re Looking For: 

This position is responsible for providing analytical and process support services for energy program staff to ensure effective and successful program operations. The Operations Analyst will build relationships with energy program subject matter experts and work as part of a team of Analysts to generate reports & visualizations, ensure data quality, monitor process performance, promote continuous improvement, track metrics, and support forecasting efforts.   

This individual reports to the Operations Analyst Manager.  

This position is expected to report to the Portland office quarterly at a minimum, for all staff and other in-person meetings as scheduled.   

What You’ll Do: 

• Develop and maintain engaging self-service visualizations, reports, and dashboards in Power BI, applying standards for data and report quality.  
• Prepare and present data insights targeted to specific audiences, including leadership, business stakeholders, and technical subject matter experts. 
• Collaborate with stakeholders to understand their information needs/requirements and deliver solutions aligned to business goals. 
• Perform exploratory data analysis to understand utility/value of new and existing data sets. Apply domain knowledge to interpret the data. 
• Conduct quality review between data sources and systems to identify and resolve discrepancies.

• Contribute to business systems bug/feature development prioritization by identifying issues and describing their potential risks/impacts for both business and technical audiences. 
• Inform and educate program teams regarding best practices for uses of data and reporting available to them. 
• Analyze and interpret historical project and program data to help guide program design, set goals, and develop more accurate budgets. 
• Develop and maintain an understanding of the business processes supporting each sector, and how they relate to overall organizational functioning. 
• Identify potential process issues within the business and champion solutions for them from definition to execution. 
• Document existing and new processes in a standard operating procedure format.  
• Facilitate meetings with stakeholders to identify business problems and analyze for root causes. 
• Perform other job-related duties as assigned.

SUPERVISORY RESPONSIBILITY 

This position has no supervisory responsibilities. 

What You’ll Need: 

• Bachelor’s degree or equivalent professional experience. 
• 2-4 years of professional experience in data analysis, business analysis, systems analysis, operations analysis, or energy programs. Experience within the energy industry a plus.
• Applied experience using SQL, Power BI, Excel, SharePoint, and MS Office suite. Background in R, app development with R Shiny, or Power Automate is a plus. 
• Comfortable working with and analyzing large data sets; interest and skill in data visualization, including producing compelling charts and graphs for varied audiences.  
• Detail orientation and statistical, technical, analytical aptitudes.  

• Familiarity with continuous improvement or process development practices. Lean experience is a plus. 
• Ability to learn and master Energy Trust data systems and reporting tools. 
• Must independently manage prioritization and delivery of multiple tasks, incorporating input from stakeholders and teammates. 
• Strong interpersonal, written, and verbal communication skills required.  
• Must be able to interact with a diverse and collaborative workforce and be comfortable working in culturally diverse settings and groups. 
• Successful experience working within multidisciplinary teams.

The above information is designed to outline the major functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained. 

What You’ll Get: 

• Health/dental/vision insurance
• Employer sponsored and paid life/disability
• 401(k) with a company contribution of 6% of your salary after 90 days of employment
• TriMet pass
• Access to health and dependent FSA/HSA accounts
• Generous paid vacation, holidays and sick days
• Paid volunteer hours
• Employee assistance program
• Career advancement opportunities

• Great colleagues and culture
• Flexibility to work from home and/or an office space at the Portland, OR location  
• Work from home laptop provided
• Read more about our benefits here

APPLICATION INSTRUCTIONS:  

Please submit a resume and cover letter: Check out our Careers page here: 

 www.energytrust.org/About/careers. 

Don’t meet every single requirement? Studies have shown that candidates from certain demographics are less likely to apply to jobs unless they meet every single qualification—for example, women and People of Color. At Energy Trust we are dedicated to building a diverse, inclusive and authentic workplace—if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles.  

Energy Trust of Oregon is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Energy Trust of Oregon is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. 

Energy Trust is committed to pay equity. Energy Trust is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training. 

*Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications in the pay equity assessment to determine equitable salary placement. Candidates should expect compensation offers within the starting compensation range. The full pay range is included to show the earnings potential for this position with sustained high performance.