Customer Service Representative/Lead Facilitator - Remote

Company: We Are Working, Inc.

Location: Ukraine

Hours: Full-time or Part-time, Flexible Hours

About Us:

At We Are Working, Inc, we assist injured individuals (or families of the deceased) in obtaining compensation for their losses relating to any civilian working for a U.S. military related contractor in Ukraine. Typical claims have values of $10,000 to $100,000 USD. Our services are entirely free for the injured party, and we extend our support to individuals in Ukraine and also worldwide. We have a high success rate in securing benefits for our clients, regardless of when the injury occurred. Both physical and mental injuries are eligible for our assistance.

About the role:

This is a remote, full time or part time, work-from-home position, with flexible hours, working for We Are Working, Inc, a U.S. based, global company (an ‘Achieve-It’ affiliated company). Compensation is up to $25/hr (base + incentives). 

We are looking for customer service representatives, and lead facilitators that will mainly focus on helping us locate, support, and process our clients which are civilians that have been injured, or the families of individuals killed, while working for U.S. companies operating to support U.S. military related actions abroad (i.e. Ukraine, Iraq, Afghanistan, Pakistan, Nepal, Philippines, or any country where there is U.S. military related activity)

Requirements

Responsibilities include:

• Helping educate and engage with and our clients affected by injuries or loss.
  

• Guide our clients through the claims process.
  

• Assist in locating eligible individuals and families for support with collecting compensation.
  

• Support the company through various project management and project support duties
  

For more details about what types of injuries are eligible use this link - https://weareworking.com/claims/

Please view the below information which provides more details on the type of leads you would be helping us connect with:

Person specification

• Civilian workers/contractors of U.S. companies (U.S. citizenship not required)
  

• Gold Star Families & Civilian contractors (even if already receiving benefits)
  

Examples of professions these individuals might be in:

• Construction crew in the U.S. Government-funded projects worldwide
  

• Heavy Equipment Operators on U.S. military related projects
  

• Drivers delivering supplies, ammunition, or fuel to U.S. supplied weapons
  

• Linguists or Translators supporting U.S. Forces globally
  

• Security Personnel in U.S. Government projects or Department of State
  

• Food Services Personnel in U.S. Military bases
  

Types of Injuries they might have sustained (regardless of when)

• Any physical injury
  

• Death
  

• Mental trauma (PTSD, Depression, Anxiety)
  

• Nightmares, Insomnia, Panic attacks
  

• Suicidal thoughts, Recurring flashbacks of traumatic events
  

Some US Companies they might have been employed under:

• AECOM 
  

• Air Scan Academi
  

• Bechtel 
  

• Baker Hughes
  

• Blackwater (Constellis Holdings)
  

• Boeing
  

• CACI International 
  

• DRS Technologies 
  

• Dell
  

• DynCorp
  

• Eagle Aviation Services and Technology (EAST)
  

• Ecolog International 
  

• Fluor Corp
  

• General Electric 
  

• General Dynamics
  

• Global Linguist Solutions 
  

• Halliburton 
  

• Honeywell
  

• IAP
  

• Lockheed Martin
  

• Kellogg Brown & Root (KBR) 
  

• Military Professional Resources (MPR)
  

• Northrop Grumman
  

• PAE 
  

• Raytheon
  

• SCI 
  

• Schlumberger
  

• Service Employees International 
  

• Sikorsky and Bell Textron
  

• Titan Corp
  

• Triple Canopy
  

• USAID
  

• Vinnell Corp ​
  

You can find a more complete list of U.S. contractors here - bit.ly/3UK4VaR

If you have a stable internet connection, a background in customer service or project support, are proficient with common tools like MS Word, apply to work for our company and be part of a team dedicated to making a difference in the lives of those who need it the most.

Job Details:

• Schedule: Flexible schedule with some overlap during the 9:00 AM - 5:00 PM EST. 
  

• Remote: 100% Online, based outside the US