Chevron Federal Credit Union is one of the top-run credit unions in the country – and one of the largest, with $4.8 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:
- Bonus/incentives for all regular employees
- 401(k) with 8% company contribution
- Medical, dental, and vision insurance for employees and dependents paid at 80%
- PTO and paid sabbaticals
- Tuition reimbursement
GENERAL SUMMARY:
As a senior technical member of the IT Infrastructure Services department, this position will work independently administrating, upgrading, and migrating IT systems and applications in on-prem and cloud environments. This includes but is not limited to Windows Server 2016+/Linux servers and services, Exchange Online, vSphere, and Cloud services across multiple data centers and remote offices. Concentrations will pertain to Azure, Exchange Messaging, SaaS platforms, SQL administration, systems and application monitoring, and other critical services. This position may need to support Cisco WLAN/LAN and VoIP in a limited capacity. This position requires the ability to effectively multitask and handle multiple projects at the same time. In addition, this position will participate in the evaluations of emerging technologies and make recommendations to enhance or augment existing services and environments. This position also serves as a resource for junior staff members. The ideal candidate will have leadership skills, excellent communication, organizational and customer service skills, as well as broad infrastructure building and maintenance expertise.
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Position Duties & Functions:
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Work independently to install, configure, migrate, administer, and effectively troubleshoot Windows systems, Azure services, Microsoft 365, Exchange Online, and a myriad of cloud-based SaaS platforms.
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Provide maintenance, performance management, and capacity planning on network, system, and application utilization.
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Work with application vendors/partners to isolate, diagnose and resolve technical application and/or network issues across the enterprise.
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Act as a project lead to research, scope, plan, implement and document technical IT Infrastructure projects end-to-end within your team. Additionally, act as a primary technical resource for business line related projects.
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Coordinate the implementation of approved changes for IT infrastructure and assists with maintaining Change Management documentation.
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Must exhibit initiative to bring projects to fruition with minimal supervision and within reasonable timeframe in a fast-paced environment.
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Act as a technical lead for a group of System Administrators. Serve as a resource and top tier support for junior staff members.
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Review vendor and security alerts and maintain relevant patches and fixes on vulnerable systems.
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Assists with after-hours system failures, emergencies and DR exercises. Within reason. Maintains availability for such emergencies at all times, except while on PTO, via CFCU-issued iPhone
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Create and update IT documentation as needed.
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Other duties as assigned.
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POSITION REQUIREMENTS
EXPERIENCE and EDUCATION:
- 5+ years supporting Windows Server 2016+, including an understanding of various Windows Server Roles
- 5+ years supporting & managing Exchange on-prem/Online environments
- 4+ years supporting & managing VMware, Microsoft 365, Azure Cloud and SaaS platforms
- 4+ years supporting TCP/IP networks, including DHCP & DNS
- VoIP experience desirable
- Microsoft, Cloud and/or other Server/Network certifications preferred
- Knowledge of ITIL best practices & ServiceNow preferred
- High school diploma, GED or equivalent.
- Equivalent combination of education and experience may substitute for stated qualifications.
KNOWLEDGE and SKILLS:
- Ability to write and speak effectively in English using correct spelling and grammar.
- Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
- Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
- Excellent customer service skills.
COMPETENCIES:
- Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
- Initiative and self-direction.
- Ability to effectively communicate and collaborate with people at all levels.
- Sound problem-solving and decision-making ability, including the ability to prioritize.
- The ability to understand and align with our core competencies through daily projects and tasks:
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Growth Mindset
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Diversity & Inclusion
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Communication
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Change Ready Leadership
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Responsibility
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Problem Solving
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Tech & Data Savvy
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CU Business Acumen
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PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work involves extensive use of computers, up to eight hours per day. Appropriate visual, dexterity and other physical abilities are required.
- May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
- Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SALARY AND BENEFITS:
Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: https://www.chevronfcu.org/about-us/careers
Zone 1: $111,240 - $152,955
Zone 2: $101,228.40 - $139,189.05
Zone 3: $93,441.60 - $128,482.20
Zone 4: $88,992 - $122,364
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 800-232-8101 for assistance.
CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click here. To submit a request, please refer to the Careers page for the CPRA Request Form.
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