Imaging, Operations Manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Imaging Operations Manager

The Imaging Operations Manager is responsible for managing and performing day to day operations for the Branch / District Imaging Operations and facilities. Responsibilities for this position will include managing the workflow processes, ensuring imaging standards are practiced and followed, assessment of facility performance and capacity, liaison for all implementations and representing the branch / district on the DMS operations call.

WHAT WE OFFER

• Medical, Dental, Vision Insurance (on Day One)
• Monday-Friday full weekday schedule
• Paid Time Off: Including vacation days, sick days, floating holidays
• Paid Volunteer Days
• Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Education Reimbursement, Working Advantage discounts
• Advancement opportunities
• Employee Resource Groups

Responsibilities

• Manages all activities related to the imaging operations
• Analyzing and modifying workflow performance
• Maintain all related imaging equipment
• Supporting local sales staff and training of new staff in all phases of the imaging process.
• Will assist when necessary support of batch classes based on need
• Makes recommendations to management on desirable additions, replacements or changes
• Coordination of local operations for proper chain of custody / security
• Included as part of the operation responsibility is capacity planning which includes managing the throughput of each phase of imaging, system utilization including local disk, supplies and imaging process, insure the proper backup of all related components and maintain a proper DR process.

Key Skills, Requirements and Competencies:

• Bachelor's degree in business or computer science; may have post-graduate education or training. Typically requires five to seven years of computer experience with two to three years of management and operations related experience.
• Requires a minimum of 5 years of computer experience in the Windows environment and imaging, experience with Kofax is a plus, with two to three years of management experience.
• Active participation in the operations, support and maintenance of all aspects of imaging practices within Iron Mountain
• Ensure process and procedures are in place to ensure Iron Mountain security policies and controls are met related to imaging
• Maintain proper DR process and procedures for the imaging environment
• Excellent knowledge of imaging operations and workflow
• Excellent knowledge of imaging software (Kofax ascent capture a plus)
• Excellent knowledge of computer and scanner operation
• Excellent knowledge of Windows environment with some knowledge of networking

 Join us at the Mountain where culture and values are practiced and respected every day.