Partner Solutions Engineer

What you can expect

Zoom is a company driven by our unique culture and focus on delivering happiness to our customers. By focusing on happy employees and happy customers, we have experienced amazing growth and success. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture, focus on teamwork and fun environment makes Zoom an awesome place to work. Zoom is expanding teams across the organization and we need more amazing “Zoomies” to join the team! If you are motivated by delivering happiness, come join us at Zoom!

About the Team
The Zoom solutions engineering team is a dynamic force behind the company's success. They deliver cutting-edge communication solutions for clients worldwide and expand Zoom's global presence through strategic partnerships. Additionally, they maximize virtual collaboration for businesses with a customer-centric approach.

Responsibilities

• Building and maintain a good relationship with the Partners pre-sales and leadership teams and Resellers & Distributors

• Acting as a technical resource between Zoom and our Partner community

• Assisting with on-boarding new technical resources as identified by the CAM or Partner

• Assisting with driving the usage of Zoom internally with Partners

• Participating in the creation of training materials as requested by the Partners

• Assisting Partner as questions arise regarding solution and architectural design for the platform

• RFQ/RFP response/preparation

What we’re looking for

• Have BS/BA (EE/CS) or equivalent.

• 7+ years of technical experience in Collaboration technologies

• 5+ years in a Partner facing technical role and telephony and software applications industry required

• Have SaaS Collaboration sales experience i.e. web conferencing, cloud voice, UCaaS and intermediate level solution sales ability

• Have the ability to present topics in a clear and concise manner to many levels of technical skill sets and audience sizes

• Have the ability to apply IT Systems knowledge to customer solution designs

• Have In-depth knowledge of "traditional" voice communications systems and applications

• Have thorough knowledge (in their area of specialization) including solution, technology and product offerings.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.