Offer summary
Qualifications:
Experience in application support and legacy platforms, Familiarity with MDM platforms and TIBCO, Proficiency in SQL, cloud infrastructure, ITSM tools, Knowledge of agile methodologies and AWS or Azure.
Key responsabilities:
- Provide support for the legacy MDM platform
- Manage maintenance and support activities for non-production environments
- Lead and mentor the application support team
- Implement best practices using ITSM tools like ServiceNow
- Monitor KPIs to track team performance