Field Training Manager, THV (France)

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The Field Training Manager in France is the country lead for all T&D related initiatives and is a member of the country leadership team to ensure strategic alignment. FTM develops Professional Education programs and strategies for the organization. He/she defines a tailored country Professional Education plan and leads the implementation throughout the year in strong partnership with SRM/CMMs.

How you will make an impact:
• Subject Matter Expert for areas of responsibility in both product/program expertise and procedural knowledge
• Develop, strategize and lead the deployment of professional education programs within France in partnership with central T&D team for HCPs and internal audience, including new starters training events (Lead and support onboarding and certification of new hires)

• Identify local training needs and develop and implement tailored training programs in France
• Feed central T&D team with regional insights and support implementation of centralized programs
• Develop tactics (e.g., virtual symposiums, digital app) for local/region size and scope that support the strategy and access new training methodologies as incorporated into product launches as appropriate
• Responsible for understanding and analyzing existing business processes of the department and recommending areas for improvement, ensuring a good integration between Commercial, IT & Ops teams and driving collaboration with cross-functional project teams, including Edwards' corporate departments (e.g.: IT, Quality, MKT…)
• Engage KOLs to develop strategically aligned messages on EW programs
• Map HCP educational needs and develop regional professional education activities in alignment with central Professional Education Team.
• Develop the strategy for the effective launch, management and execution of existing programs, related trainings and projects intended to maximize product/procedural outcomes
• Manage new product launches and ensure readiness in all Training strategy aspects
• Manage relationships with multiple vendors
• Work closely with the entire T&D team to support a best-in-class Professional Education Program and support all activities within the department to ensure accomplishment of results as needed
• Other incidental duties

What you'll need:
• Bachelor's Degree with 5 years experience of previously related work experience working in sales, marketing, or healthcare industry required

• English fluency required together with French.

• Expertise on clinical data/evidence in THV therapy.

What else we look for:
• Proven successful organizational and project management skills

• Strong leadership skills with extensive experience in feedback and coaching
• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards and extensive understanding of related aspects of marketing concepts and principles
• Extensive knowledge and understanding of policies, procedures, and guidelines relevant to professional education
• Extensive knowledge of regulatory and AdvaMed requirements
• Strict attention to detail
• Proven expertise in Microsoft Office Suite, excellent facilitation and presentation skills
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to manage competing priorities in a fast paced environment
• Must be able to work effectively within a specific area with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management
• Maintain a strong relationship with the regional commercial team, clinical specialists, Marketing and Medical Affairs to ensure an optimal integration of efforts.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control