Career Opportunities: Professional Education Manager; Dental Programs & Partnerships- Remote, U.S. (78811)

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.   Bringing out the best in people   As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.   Working at Dentsply Sirona you are able to:   Develop faster - with our commitment to the best professional development.   Perform better - as part of a high-performance, empowering culture.   Shape an industry - with a market leader that continues to drive innovation.   Make a difference -by helping improve oral health worldwide.

 

As a Professional Education Manager; Programs & Partnerships, you will play a crucial role in managing all aspects of the existing program and uncovering opportunities for improvement to maximize program effectiveness. You will apply a keen focus on significantly influencing and increasing Dentsply Sirona’s commitment to education via collaboration activities across the customer education and experience team & beyond.  You will provide comprehensive training to all stakeholders on the CA program and provide ongoing support to ensure that our customers maximize the benefits of the CA program.

 

Position Overview:

 

This position will report into the Academy Education Manager and be responsible for the following.

• Program development: maximize the effectiveness of the impact the program makes via business development work and collaborative efforts across the organization.
• Program training: Develop and maintain comprehensive training materials, including manuals, presentations, and other resources needed.
• Support: Provide assistance and troubleshooting support to reps and customers as needed.
• Weekly Planning and review program analytics and success metrics.
• Customer Relationship Management: Build strong relationships with customers & DS internal stakeholder and maintain a high level of customer satisfaction.
• Stay Updated: Keep abreast of the latest advancements in Dentsply Sirona hardware, software, workflows and products.
• Expected overnight travel of up to 25%, depending on customers and projects.

Additional Responsibilities

• Support AGD credentialing process
• Engage in education program development projects
• Support activities with 3rd party education companies
• Online DS Academy back-end program administration
• Other duties as assigned

Education

 

• Bachelor of Science degree preferred.

 

Work Experience:

 

• Education program development
• Brand management
• Business development
• Account relationship management
• Partnership building

 

Required Transferrable Skills

• Demonstrates a consistent track record of positive cross functional teamwork and timely communication.
• Proven performer individually and in a team environment
• Strong Interpersonal Skills
• Demonstrates Emotional intelligence in dealing with conflict in situations with customers and teammates.
• Excellent analytical and resource deployment skills by analyzing Data to make decisions.
• Demonstrated skills to assess business opportunities that maximize sales potential and meet customer needs.
• Track record of initiative and ownership to ensure timely and efficient response to requests.
• Ability to handle multiple projects simultaneously.
• Excellent written and verbal communication skills with emphasis on consultative customer communication.
• High level of professionalism and diplomacy with Clients and co-workers

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Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.