Senior IT SaaS Project Manager (Remote)

ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a Senior IT SaaS Project Manager to support upcoming needs with our federal customers. 

Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business. 

The Team: 

The Application Development Sustainment Services (ADSS) team supports Treasury Enterprise Application (EA) platform systems that are critical to the success of the Department of Treasury IT mission. The ADSS program provides contractor support for both Operations and Maintenance (O&M) activities and Development and Modernization (DM&E) efforts. 

Job Responsibilities 

As Senior Project Manager, you would help coordinate teams of architects, analysts, developers, and designers to support multiple engagements. In this role, you will serve as a key partner to the Program Manager in leading multiple sub-teams, advising and engaging the client on key operational and strategic priorities, tracking, and supporting the completion of high-quality deliverables, and assisting with team management tasks. In addition, successful applicants will demonstrate an ability and desire to continually learn new technologies in a changing environment; an analytical and problem-solving way of thought; a business-oriented mindset; and an overall resilient, flexible, and enthusiastic personality. The right candidate is a team player who can embrace ambiguity to translate client needs using an agile delivery framework to deliver technical solutions that achieve mission value and measurable outcomes. 

At ICF, we implement smart solutions to drive digital transformation at scale and speed, are relentless in making sure it pays off for our clients, and are committed to helping them achieve mission outcomes. Join our community of mission-driven delivery leaders, project managers, data experts, strategists, and technologists to build agile solutions that meet our clients’ changing needs. 

Based on your experiences and interests, we may ask you as a technology professional to support growth-related activities, including (but not limited to) RFI, RFP, prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications necessary for their practice expertise.  

What you’ll be doing: 

• Work with government stakeholders to plan, manage, document, and analyze functional requirements, identify gaps, and identify alternative approaches to meet requirements. 

• Manage status update meetings and communicate timelines and impacts of new initiatives to team members. 

• Work closely with federal IT teams and other vendors to communicate consolidated feedback on project progress to federal leadership.  

• Manage time and expectations of multiple projects and team members. 

• Identify and communicate downstream impacts of enhancements or major projects to other teams /departments that may be impacted. 

• Work well in a collaborative environment to complete requirements. 

• Work closely with the Organizational Readiness team to ensure proper communications and training materials are updated as major enhancements are planned to be released into production. 

• Play a key role in leading and executing functional user acceptance testing with guidance from the project teams.   

Required Skills: 

• 8+ years of management experience.  

• 6+ years of experience with IT projects. 

• 5+ years of experience in project management supporting federal clients on IT/software projects, preferably utilizing Agile/SAFe methodology. 

• 3+ years of experience in leading multiple scrum teams. 

• Bachelor's degree

• 1+ years of experience with low-code, no-code platforms such as Salesforce, Appian, and ServiceNow. 

• US Citizenship is required (required by the federal government for this position). 

• Must be able to obtain Public Trust clearance. 

• Job Location: This position requires that the job be performed in the United States.  If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections.

Preferred Skills: 

• Expertise with Agile Scrum methodology and SAFe. 

• 3+ years’ experience managing distributed teams in support of geographically dispersed customers. 

• The ability to proactively communicate with federal clients and stakeholders in a fast-paced environment with a shifting landscape. 

• The ability to work closely with and explain technical concept/solutions to on-technical client stakeholders. 

• Experience with program standards, leadership, and coordination. 

• Experience with project management tools (e.g., Jira, Confluence, Microsoft Project, SharePoint). 

• Excellent oral and written communication skills.