We are hiring Buyer Representative π
The Buyer Representative will be responsible for retaining and growing a base of customers within a target market.
What you will do:
β Actively and consistently support all efforts to simplify and enhance the customer experience.
β Partner directly with the Field Sales team to develop and execute sales strategies for your assigned market in order to retain and grow your customer base and unit volume.
β Develop strong relationships with customers through phone, text, and email conversations to increase unit and product penetration.
β Maintain orderly records through documentation of all customer interactions in Customer Relationship Management (CRM) system.
β Create a positive experience through proactive outreach to understand customers buying and selling needs, and offer creative solutions to meet their needs.
β Maintain a thorough knowledge of ACVβs portfolio of products and attend product training as required.
β Provide ongoing sales support to customers and present additional products and services to existing customers.
β Monitor the performance of customer accounts through various assessments including but not limited to, customer KPI review, monitoring customer price setting, identification of additional product opportunities, adherence to buy/sell policy agreement.
β Identify customers who have gaps in bid and buy activity and work to re-engage them on the ACV platform.
β Perform other duties as assigned.
What will you need:
Bachelors Degree: Business Administration or related field
β Ability to read, write, speak and understand English.
β A reliable self-starter altitude who is capable of thriving independently and in a team environment.
β Proven history of being able to meet and exceed sales goals and customer needs.
β Resilience, problem solver, action oriented and a driver for results.
β Strong understanding of technology. Salesforce.com experience is highly desired.
β Thrive in an environment of competing priorities.
β Excellent communication and organization skills.
β Fluent in Spanish is a real plus.
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Stellantis
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