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Adoption Consultant

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Mexico

Offer summary

Qualifications:

3+ years in MarTech or sales-tech, 3+ years in enterprise customer-facing role, Excellent project management skills, Strong interpersonal and presenting skills, Technical software experience preferred.

Key responsabilities:

Oversee project delivery from inception to launch
Act as primary contact for customers
Align use cases with customer objectives
Collaborate on identifying business requirements
Drive product adoption post-onboarding

6sense Computer Software / SaaS Large https://www.6sense.com/

1001 - 5000 Employees

HQ: San Francisco

See more 6sense offers

Job description

Our Mission:

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in deﬁning the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.

We want 6sense to be the best chapter of your career.

We’re looking for creative, collaborative, fun-loving people who sink their teeth into a challenge. You’ll be working with incredible people to deliver the future of account-based sales and marketing technology. Whether you want to build it, market it, sell it, or
support it, we’d love to have you on our team.

As an Adoption Consultant, you will be responsible for understanding the customer’s strategic objectives, establishing a baseline of their current measurement methods, and executing 6sense use cases that align with these goals. You will own the activation of each use case and make a positive impact to the customer’s onboarding experience.

Responsibilities:

Quarterback project delivery, with engagements spanning across the customer lifecycle, including implementation of 6sense use cases from inception to launch
Act as the primary point of contact for customers regarding project plan, progress, and risks
Understand customer’s strategic priorities and how they track and measure initiatives to achieve ideal outcomes
Work with customer to identify end to end workflow and translate them into business and technical requirements
Identify the strategic impact of use cases on the customer’s business and help prioritize them to meet business objectives, with the goal of generating positive ROI
Partner with internal 6sense teams to proactively resolve issues and ensure on-time delivery across programs
Assist in driving product adoption post-onboarding
Act as a knowledge partner and 6sense expert to strategically guide customers through best practices
Contribute to the development of 6sense best practices, including internal and external training materials and other collaterals
Work closely with sales team to ensure implementation expectations are set accurately

Performance Measurement

Billable and Productive Utilization
ONPS Response Rates

Requirements

Excellent project management and organizational skills
Excellent interpersonal and presenting skills
Experience managing or working with enterprise customers
Technical or non-technical software experience
Ability to manage multiple projects simultaneously, prioritize, and scale
Ability and desire to work in a high energy and rapidly evolving B2B software startup environment
Proactive self-starter who can comfortably and respectably speak their mind, manage shifting priorities, empathize with customers, and do the right thing

Desired

3+ years' experience in the MarTech or sales-tech industry
3+ years in an enterprise software customer facing role
Familiarity with the marketing tech stack: Marketing Automation, digital marketing technologies, data providers, B2B digital media.
Experience using Marketing Automation, CRM or related applications is a plus
Experience working closely with B2B demand gen, marketing operations, sales operations and analytics teams
Have led projects from conception to closure, and have experience leveraging internal resources to get things done

Our Benefits:

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our oﬃces.

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.

Equal Opportunity Employer:

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com .

We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com