Our Mission
NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.
NewRocket has been awarded the “2024 BEST Award”, “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”. We are #GoingBeyond
Come join our Crew!
Our Approach to Work
At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams. We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!
Your Career
NewRocket is looking for a strategic and knowledgeable Sales Leader, to lead and oversee a high-performing ServiceNow Sales team on the East Coast. The Sales Leader is responsible for leading and developing a results-driven ServiceNow Sales team in establishing and cultivating strong business relationships with our clients. The Sales Leader is a trusted, ServiceNow business and solutions thought leader who provides leadership and support for the Sales organization within their territory, along with driving alignment on strategic business objectives.
Your Impact
- Build, maintain and expand strong relationships with key ServiceNow leadership in the region to ensure alignment on key business strategies.
- Collaborate and coordinate with Sales, Solutions Architects and Solutions teams to achieve Service goals and attainment of targets.
- Establish and cultivate a solid working relationship with clients. Lead, collaborate and participate with Sales on client sales calls, services estimates and sales / client strategies with “C” suite level leadership.
- Serve as executive sponsor for services engagements to ensure proper customer and NewRocket alignment, along with an authoritative escalation path to resolve conflicts and issues quickly.
- Prepare sales forecasts, budgets and other projections as required.
- Regular cadence with Sales and Services Leadership on staffing plans and pipeline.
- Own and manage client satisfaction and loyalty within your territory. Proactively resolve issues, as necessary. Act as subject matter expert on ServiceNow Solutions offerings and capabilities and educate sales teams as needed.
- Foster an organization of Client Success and creating #RavingFans!
Your Experience:
- 10+ years of Sales experience, with preference of minimum of 5 years selling within the ServiceNow ecosystem
- Minimum of 8 years originating, shaping & closing complex customer transformation solutions in Cloud Applications, Platforms & Digital, for a major global consulting firm or boutique consulting firm
- Minimum of 2 years selling multi-tenant cloud solutions
- Proven Sales leadership capabilities, and ability to lead teams and gain consensus
- Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem
solve
- Ability to lead and manage to ensure attainment of critical results
- Ability to act as a trusted advisor in a strategic partnership
- Demonstrated ability to meet business unit sales objectives
- Knowledge of ITIL, minimum Foundation level, ideally higher
- Strong background in Service Management
- Knowledge of the marketplace and delivery of SaaS solutions
- Drives high-value Multi-Tower Deals
- Experience with senior executive client relationship building and relationship management
- Experience in managing and navigating Salesforce enterprise
Education:
- Four Year Undergraduate Degree from an accredited institution
- Master’s in Business Administration (MBA) or equivalent preferred
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.us@newrocket.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
