Branch Manager

Description

Why Churchill Mortgage? 

We provide our Loan Officers the systems and processes that allow them to close more loans, faster and with the highest customer service ratings. Our Operations Team truly takes ownership of the process; delivering an enjoyable and referable experience to every customer, every time no excuses. Our systems & processes allow you to spend more time originating, building relationships and generating new clients.

Churchill Mortgage began in 1992 with the core value of providing the highest level of integrity to each and every customer, meaning we tell our customers what is best for them even when it means we won't close their loan. We have found over and over again that treating people the way we want to be treated is not only the right thing to do, but it builds lasting relationships. Churchill Mortgage proudly embraces the sound financial principles, as heard on the Dave Ramsey Show. 

Our Commitment to You

We’re here to help you close business, not put up roadblocks. As a team we all operate under the maxim of supporting you, in every way possible. You’ll be instantly impressed at the level of service and attention you receive. In fact, many of our new hires tell us that they keep pinching themselves after 2-3 months. It’s that good here.

We would like to talk with you if you love serving clients, are experienced, and have the heart of a mentor & educator.

Basic Function

Management position which oversees branch staff/branch operations & will produce loans on behalf of Churchill Mortgage Corporation

Responsibilities 

• Maximize loan production  
• Recruit, train and manage staff to oversee branch administration  
• Analyze branch financials and maintain the profitability of the branch 
• Formulate and implement a branch business plan 
• Identify and establish new referral sources through a variety of sales efforts  
• Regularly participate in business development activities with professional organizations  
• Attract new borrowers through the creation of information mailings, advertisements, seminars  
• Cultivate repeat business from existing base of borrowers 
• Consult with borrower to identify their loan needs, assess/analyze their financial situation, determine the correct loan options and provide information relevant to the risks and benefits of each program for which the borrower is qualified  
• Resolve outstanding issues in order to clear conditions and facilitate the closing or the purchase of the loan 
• Perform other related duties as assigned. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: 

Bachelor’s degree or equivalent training/work experience and a minimum of 5 years of recent mortgage banking/retail branch banking experience, including a minimum of 1 year of management experience within the mortgage industry. Extensive knowledge of current mortgage loan regulatory requirement/guidelines, residential loan products, loan processing functions, underwriting and closing procedures. Proven track record in meeting sales objectives in the mortgage environment. A strong base of business, including Realtors, builders and personal referrals and knowledge of the local real estate market. Must have active NMLS license. 

Computer Skills: 

To perform this job successfully, an individual should have knowledge of Loan Origination Software. 

Skills 

Independent Judgment, Excellent Oral and Written Communication Skills, Analyzing Skills, Reading Skills, Customer Service, Diplomacy, Confidentiality and Integrity, Organization and Prioritizing, Attention to Detail, Negotiation, Math Aptitude, Planning, Professionalism, Problem-Solving Skills, Proofreading Skills, Time Management, Information Management Skills, Computer Literacy, Alpha/Numeric Keyboard Skills. 

Other Requirements:

Must be able to pass a criminal history information background check.  Other duties may be applicable as business needs may dictate and as assigned by management. If you are working remotely, you must have access to reliable, high-speed internet (not satellite; Minimum of 25 Mbs download speed and 15 Mbs upload speed). 

Benefits

Churchill Mortgage’s generous benefits package is available to all full-time employees.  This includes Medical, Dental, Vision, HSA, FSA, Life, Disability, Accident, Cancer, Critical Illness, Paid Time Off, 401(k) & ESOP (Employee Stock Ownership Program).  

Employees Own the Company

Our ESOP was established by founder and president, Mike Hardwick, in 2013. It gives all current and future Churchill Mortgage employees ownership of the company in the form of company stock. Churchill Mortgage is the first privately-owned mortgage company to offer an Employee Stock Ownership Program (ESOP).

Churchill Mortgage Corporation is an Equal Opportunity Employer