Offer summary
Qualifications:
Bachelor's degree in Computer Science or related field, 4+ years in client facing solutions engineering, Strong understanding of networking protocols and cloud services, Proficiency with network monitoring tools, Experience with drone technology is advantageous.
Key responsabilities:
- Engage with customer IT departments for deployments
- Troubleshoot various connectivity problems
- Build tools for efficient connectivity diagnosis
- Collaborate with internal teams to enhance customer experience
- Document technical solutions for ongoing support