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Career Opportunities: Service Engineer (Kaohsiung) (8587)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Degree in electronics engineering or related field, Experience in customer semi-test area is a plus, Testing or ATE experience is a plus, Fluent in English is a plus, Experience in handler/prober H/W docking integration is a plus.

Key responsabilities:

  • Create and implement customer support plans
  • Perform system installation, maintenance, and troubleshooting
  • Escalate service problems and provide solutions
  • Provide technical expertise and answers to customer inquiries
  • Offer hardware development consultation
Mobile Industrial Robots A/S logo
Mobile Industrial Robots A/S Machinery SME https://www.mobile-industrial-robots.com/
201 - 500 Employees
See more Mobile Industrial Robots A/S offers

Job description

 

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

 

Opportunity Overview

  • Creates and implements support plan for customer in conjunction with cross functional groups and customer maintenance team with objectives of reducing equipment downtime and maintenance cost.
  • Perform system installation, PM, calibration, retrofit, training and troubleshooting.
  • Escalates service problem and take ownership of problem until it is resolved.
  • Provides technical expertise and value to customers.
  • Provides answers to customer inquiries concerning system.
  • Provides hardware development and consultation.
  • More senior levels may provide recommendations/inputs into the next generation product development.

 

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

  • Degree in electronics engineering or related field.
  • Experience in working with customer in the semi test area is a plus.
  • Has a good working attitude and willingness to work.
  • Can work under higher pressure & deal with constant requirement changes.
  • Have testing or ATE experience will be a plus.
  • Fluent in English is a plus.
  • Having experience in handler/prober H/W docking integration will be a plus.
  • Flexible to support business trip as project requirement.
  • ATE experience with on site support at OSAT will be a plus.

 

#LI-MH1

 

Required profile

Experience

Industry :
Machinery
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Adaptability
  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Verbal Communication Skills
  • Technical Acumen
  • Time Management

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