Job Description
Overview of Role:
We are seeking a proactive Associate Product Manager to support the development of Pens.com’s digital business. You’ll assist in aligning product goals with business objectives, conduct market research, manage product documentation, and help prioritize features. With a focus on collaboration and customer insights, you’ll contribute to delivering impactful product updates and enhancing the customer experience.
PRIMARY RESPONSIBILITIES:
Responsibilities:
Assist in the planning, execution, and management of the full product lifecycle, from concept to launch, ensuring alignment with customer pain points.
Work closely with cross-functional teams including UX, Technology, Marketing, and Analytics to ensure effective product development and delivery.
Conduct market research and analyze customer feedback to identify product needs and opportunities.
Help define and prioritize features and requirements, balancing business goals with user experience.
Monitor product performance metrics, analyze data, and create reports to track progress against key objectives and identify areas for improvement.
Assist in the development of product strategies by contributing market insights, competitor analysis, and user feedback.
Maintain the backlog, ensuring that tasks are prioritized based on value, urgency, and feasibility.
Provide proactive updates to stakeholders on product progress, upcoming needs, and roadblocks.
Ensure that all product specifications, requirements, and updates are well-documented, creating a reliable resource for internal teams and stakeholders throughout the product lifecycle.
Aid in the coordination of feature launches, including cross-departmental alignment, marketing efforts, and post-launch analysis.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
At least 3 years previous engineering or design experience on a consumer-facing web product
Strong technical and analytical background with outstanding verbal, written and presentation skills
Comfort with working through ambiguity to formulate the right project at the right time
Ability to hold teams accountable for deliverables and leverage individual contributor strengths
Expertise in managing remote teams and coordinating across multiple time zones
Ability to work independently in a fast-paced environment, while keeping track of multiple projects with minimal supervision
Bachelor’s degree in computer science, cognitive science, marketing or equivalent experience
This is a US Remote position. The California base annual salary/hourly range for this role is currently $65-85k. Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to, job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members. Our recruiters can share more information about our bonus program, benefits and equity during the hiring process. This job is also eligible for bonus/incentive pay.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.
About Pens.com
Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.
To learn more, visit: www.PENS.com
Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).
