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Tele Counceller Internship

Remote:

Full Remote

Contract:

Internships

Experience:

Entry-level / graduate

Work from:

India

Offer summary

Qualifications:

BA, B.com, BBA, any bachelor degree.

Key responsabilities:

Manage incoming/outgoing calls
Build sustainable relationships and trust
Handle customer complaints
Provide counseling face to face or online
Keep confidential records

Rakesh Narayan Innovation Technology Services Pvt. Ltd. Edtech: Education + Technology Startup https://www.rnarits.com/

2 - 10 Employees

See more Rakesh Narayan Innovation Technology Services Pvt. Ltd. offers

Job description

Skills:
Communication, Sales Management, Telecommunications, manging task, Manage incoming/outgoing calls.,

Title: Tele Counceller Internship

Education: BA, B.com, BBA, any bachlour degree

Unpaid Internship

Job Description

Manage incoming/outgoing calls.
sales leads.
Build sustainable relationships and trust with customer accounts
Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.

Responsibilities Include

Providing counselling face to face, over the telephone, or online
Working with individuals, families or groups
Keeping confidential records
Building a relationship of trust and respect with clients
Listening to clients' concerns, empathising with them, and helping them to see things more clearly or in a different way

Key Skills For Counsellors

Listening skills
Empathy and understanding
A non-judgemental attitude
Patience and a calm manner
Ability to cope with emotional situations
Ability to relate to and adapt communication style to suit a wide range of people