Overview:
Now is the time to join us!
We’re Personify Health. We’re the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.
Responsibilities:
Who are you?
In the role of Strategic Account Executive, your primary responsibility is to drive annual revenue growth through renewal of existing contracts and expansion of additional populations/lines of business, products and services; the portfolio is focused on current Health Plan Administration clients (i.e. TPA, benefits administration, stoploss, payment integrity, analytics, clinical care management). Annual revenue growth goals determined annually by Personify Health Leadership.
In this role you will wear many hats, but your knowledge will be essential in the following:
Build rapport and establish credibility with account stakeholders at all levels of the client organization through consistent executive presence, depth of domain knowledge and diligent preparation
Proactively identify and understand client objectives, challenges and leadership priorities, confidence in regulatory issues that affect benefit plans, uncover barriers and develop actionable, client specific strategic plans to ensure Personify Health is aligned to support and maximize client satisfaction, success and ROI
Ownership of reliable revenue and expansion targets that translate your deep relationships into material value and ARR growth. This includes supporting all aspects of complex renewals and expansion sales efforts, including Salesforce pipeline management, RFP proposal, negotiations and contract oversight.
Support positive client satisfaction and provide oversight for any proactive action plans required to maintain positive scores and secure reference ability for your clients
Development and delivery of presentations supporting primary responsibilities; business reviews including deriving insights from data and helping clients plan future direction with insights into their health claims, executive reporting and strategic planning, product capability and roadmap overviews, research and thought-leadership presentations.
Monitor and confirm all client contractual obligations are being met and communicate any contractual risks to appropriate Personify Health management
Ongoing and consistent leadership and internal stakeholder communications regarding client feedback, status and strategic action plans for your book of business
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications:
What you bring to the Personify Health team:
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:
- Bachelor’s degree or equivalent in related discipline
- 8+ years’ experience of sales and/or client success roles in health insurance, employee benefits, healthcare industry or related field
- TPA experience
- Solid understanding of employee benefits and managed care products, self-funded business and the labor community, pharmacy and stop loss underwriting and pricing disciplines.
- Proven to develop and maintain a high level of expertise in account service/consultative selling techniques, product knowledge, procedures, and administration
- Proven ability to handle complex situations, deliver renewals, increase lines of business on existing clients
- Direct experience with client management, benefits strategy management, data-analytics, health promotion research or related sales experience required
- Excellent knowledge and skill using Microsoft Office Suite and Salesforce
You also take pride in offering the following Core Skills, Competencies, and Characteristics:
- Strong Business Acumen: Knows how businesses work; knowledgeable in current and possible future practices, trends, benchmarks, and information affecting portfolio business and organization and can translate that to the client's business. Knows the competition; is aware of how strategies and tactics work in the marketplace.
- Customer Focused: Trusted Advisor mindset. Dedicated to meeting the expectations and requirements of internal and external clients; gets first-hand customer information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect.
- Consultative Selling: Uses a sales approach that prioritizes relationships and open dialogue to identify and provide solutions to meet client's needs. Understands the challenges faced by clients so solutions can be positioned in a compelling and effective way.
- Organizational agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network. Understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Relates well to people and can effectively navigate through an organization.
- Health Domain Knowledge: Demonstrates a knowledge of the US and/or Global healthcare ecosystem and employer sponsored coverages. Able to develop and make connections between broader healthcare strategies and health and wellbeing strategies.
No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.
In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $110,000 to $125,000. Note that salary may vary based on location, skills, and experience. This position is eligible for 40% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits.
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.
#WeAreHiring #PersonifyHealth
Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@personifyhealth.com. All of our legitimate openings can be found on the Personify Health Career Site.
Application Deadline: Open until position is filled.
