Job description

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

As a Strategic Sales Director you will focus on some of the largest companies in the US, working on big strategic deals that will change the trajectory of the company. You’ll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. As an early member of the team at a growing startup, you’ll have the opportunity to help define our sales process, participate in strategic decisions and help build an amazing sales culture.

Responsibilities:

Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 500 companies
Run complex sales cycles from initial contact to close
Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers’ needs
Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience
Hit your number

Qualifications We Value:

7+ years of Saas software sales experience at an enterprise level
Experience negotiating, structuring and executing complex enterprise-level agreements
Prior experience leading cross-functional teams through large deal close processes
Ability to articulate contractual, technical, and financial value points to customers, including executives
Excellent communication and presentation skills with experience presenting to C-level executives
Ability to travel up to 50%

Perks & Benefits:

We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family
Monthly Gym & Phone allowance
Work from home office stipend to help you succeed in a remote environment.
Lunches and dinners included for in-office employees via Grubhub

Compensation:

Compensation for this position includes a base salary, variable (OKR), equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in USA, and offer competitive local pay and benefits. Your recruiter can provide further details.

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