Offer summary

Qualifications:

Customer service experience preferred, Strong PC skills, Advanced German language skills, Conversational English language skills, Attention to detail.

Key responsibilities:

Review user-generated content

Respond to customer inquiries

Follow communication procedures and policies

Evaluate decisions per company guidelines

Maintain a positive and professional attitude

Job description

Our client, an international services provider working with companies across the World is seeking to recruit a team of German speaking Online Content Moderators for a new project.

Great opportunity to start your career in a sunny country within an international environment!

Responsibilities

View and review user-generated content (e.g. sales ads).
Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
Follow communication procedures and policies.
Evaluate and make decisions in accordance with defined policies and guidelines.

Requirements

No previous experience is required however some customer service experience would be ideal
Candidates must have strong PC skills, have the ability to learn to use new computer tools
Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail.
German language skills (advanced/proficient) and English language skills (conversational).
Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
Passionate about making a difference.
Flexible in working times.

Benefits