Account Manager (f/m/d)

Purpose of position

As an Account Manager, you have the opportunity to join a dynamic team at Awin. We are a proactive and creative group, working closely with Awin offices worldwide and continuously evolving. We are looking for a new team member who will focus on building relationships with our existing clients. The Warsaw office primarily operates in the Polish market but also collaborates with clients in Central and Eastern Europe.

Key Tasks

• Managing affiliate programs in the Polish and CEE markets - coordinating cooperation with other Awin departments.
• Deepening knowledge related to industry trends and Awin products - conducting training sessions and meetings, providing support and ongoing assistance to clients in line with the agreed service level.
• Recruiting new publishers and developing cooperation with current ones - ensuring an increase in the number and intensity of collaborations within the managed affiliate programs.
• Analyzing activities and projects - creating reports and analyses for assigned clients and participating in internal projects using Asana, Tableau, Power BI, and SimilarWeb.
• Taking a proactive approach to customer service - identifying problems, new opportunities, and preparing recommendations and solutions with the help of other Awin teams.
• Building relationships - participating in client events, networking meetings, and training workshops.

Skills & Expertise

• Good knowledge of Polish and English, both spoken and written (work in an international environment and with English-speaking partners). Knowledge of additional foreign languages is a plus.
• Experience in digital marketing from another affiliate network, e-commerce, publisher, or media house.
• Knowledge of the affiliate marketing industry, including commission models, tracking solutions, and various affiliate channels.
• Ability to manage multiple projects simultaneously in a flexible manner.
• Commitment to program development and providing excellent customer service to ensure high levels of client satisfaction and retention.
• Quick learner with strong team orientation and a positive, enthusiastic attitude.
• Proficiency in MS Office, especially Excel, PowerBI, Tableau, and a willingness to learn new technology systems.
• While the above is a guide to general expectations for this role, we expect this position to evolve, giving you greater scope to gain both knowledge and experience within the online marketing.

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
• Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. .
• Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
• Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.
• We are hiring in multiple countries, additional benefits in terms of health, well being, security and more will be discussed further upon first initial interview with the talent team.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.