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Remote German Speaking Customer Service Specialist - Paid Relocation to Greece

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Germany

Offer summary

Qualifications:

Fluent in German and English (B2 level), Desire to learn and grow, Basic tech skills for multitasking.

Key responsabilities:

Answer questions and resolve issues via phone, email, and chat
Use CRM tools to manage and track issues
Ensure customer satisfaction through effective problem-solving
Create a positive customer experience with professional communication
Collaborate with team and provide feedback to management

DailyStaffWorks Human Resources, Staffing & Recruiting Small startup www.dailystaffworks.com

2 - 10 Employees

See more DailyStaffWorks offers

Job description

Thinking of a change? Bring your German skills to sunny Greece!

Why Greece? Imagine starting your day under clear skies and finish it by exploring the Mediterranean beaches os historic ruins. With a full relocation support covering flights, accommodation and assistance setting up in Greece, this position lets you experience the culture while building your career.

About the role:

You will be joining a team that provides customer support for top global brands. In this position you will assist German- speaking customers, helping them with technical issues and providing account assistance. You will work alongside a diverse team, backed by training and growth opportunities!

Your day-to-day:

Answer questions and resolve issues for customers via phone, email and chat
Use CRM tools to manage and track issues efficiently
Ensure customer satisfaction by solving issues quickly and effectively
Create a positive experience for each customer with friendly and professional communication
Collaborate with your team and share feedback with management to keep improving

Are you ready for a new adventure abroad and want to work for a leading international company? This is your chance!

Apply now and we will contact you within 2 days. Once you pass the assessment you can start packing your bags and get ready for your own Greek adventure!

Requirements

Who are we looking for?

German and English: Fluent in German and able to communicate in English (B2 level)
Curiosity and a growth mindset: No need for prior customer service experience- just a desire to learn!
Basic tech skills: Comfortable with computers and multitasking
Communication skills: Good listening, problem solving and relationship-building abilities
Greece: You are willing to relocate to Greece (at the company's expense)

Benefits

What we offer:

Work from home in Greece: Enjoy the flexibility of remote work
Extra salary payments: 14 salaries per year
Performance bonuses: Earn more by meeting targets
Career progression: Grow into roles like Supervisor, Quality Analyst or Trainer
Relocation support: We will cover your flight, arrange airport transfer and set you up with accomodation
On-the-ground help: Assistance with apartment search, back account setup and paperwork
Health insurance: Comprehensive coverage for peace of mind