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Client Payment Risk Analyst (Remote)

Remote:

Full Remote

Contract:

Full time

Work from:

South Africa

Offer summary

Qualifications:

Strong organizational skills, Technical proficiency in new software, Ability to handle problem-solving tasks, Excellent communication capabilities, Experience in risk management is a plus.

Key responsabilities:

Identify and assess client payment risks
Manage clients with NSF and review risks
Communicate with clients to resolve issues
Suggest improvements for risk handling methods
Wish to improve risk management processes

ExclusivelyRemote

2 - 10 Employees

See more ExclusivelyRemote offers

Job description

Remote Client Payment Risk Analyst

working USA Hours

Objective: The Client Payment Risk Analyst is responsible for identifying, assessing, and proactively managing potential client payment risks, ensuring timely resolution and continuous improvement of risk management processes.

Responsibilities: This role focuses on identifying clients at risk by taking charge of all clients with NSF, reviewing entries on the Risk Management Dashboard, assessing potential payment risks, and following company protocols to manage these risks. The Analyst will communicate with clients by phone and through tickets to make sure each issue is solved on time. Suggest improvements. For issues that happen often, work with the manager to improve handling methods. Notice patterns in issues and help suggest any improvements to make the risk management process better. More responsibilities to be assigned based on strong.

Skills:

Organizational Skills: Task management, follow-through, work under deadline, pattern recognition.
Technical Proficiency: Easily learn new software and systems.
Problem-Solving Skills: Data interpretation, attention to detail, process improvement, perseverence and decision-making.
Communication Skills: To communicate with clients and document interactions

*Training will be provided for the right candidate