Who We Are
Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
The Escrow Project Administrator is responsible for managing and coordinating the daily functions of trial balances for all escrow accounts for the division. Escrows on the trial balances in complexity and include determining the escheatment period and properly handling the disposition of funds, communicating with the escrow officers in the division and the parties to the agreements. Duties include agreement/contract review; escrow agreement review, tracking status, following up on expired agreements; reporting, task notating and documentation.
What You'll Do:
- Determine the reason for funds being held
- Create notes, including follow up dates on current holdback and agreements
- Refund balances and fees/funds once agreements expire or are due for disposition
- Communicate with Agents and parties to agreements
- Determine escheatment dates
- Document extensions of agreements and statuses
- Generate and analyze trail balance reports and continue a monthly review and re-review when necessary
- Other duties as assigned
What You'll Bring:
- High School diploma or equivalent
- 3+ years of related experience
- Strong math skills
- Proficient Excel skills
- Project coordination skills
- Experience with basic accounting concepts
- Strong customer service skills
- Communication skills – both verbal and written to communicate with internal and external clients/customers
- Attention to detail, organized, able to multi-task
- Ability to learn company operating systems
- Working knowledge of fundamental concepts, practices, and procedures of department
- Establishes effective working relationships at the work group level
Pay Range: $20.72 - $34.53 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
