Product Manager II

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About the Role:

As a Product Manager at Heartland, you'll play a pivotal role in driving the success of our innovative products. You'll collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to define, build, and launch products that delight our customers.

Key Responsibilities:

Product Strategy: Develop and execute a comprehensive product strategy that aligns with the company's overall business goals.

Market Analysis: Conduct thorough market research to identify customer needs, industry trends, and competitive landscape.

Product Roadmap: Create and manage a detailed product roadmap, prioritizing features and functionalities based on strategic objectives.

Feature Definition: Collaborate with stakeholders to define product features, write requirements, and prioritize development efforts.

Cross-Functional Collaboration: Work closely with engineering, design, marketing, and sales teams to ensure successful product development and launch.

Product Launch: Oversee product launches, including marketing campaigns, sales enablement, and customer education.

Product Performance: Monitor product performance post-launch, gather feedback, and make data-driven decisions to improve product success.

Customer Focus: Advocate for the customer's needs and ensure that products meet their expectations.

Qualifications:

• Bachelor's degree in business, engineering, computer science, or a related field.

• 3+ years of experience in product management or a similar role.

• Strong understanding of product development methodologies (e.g., Agile, Scrum).

• Experience gathering and documenting software requirements.

• Proven ability to analyze market data and customer feedback.

• Excellent communication and interpersonal skills.

• Strong problem-solving and decision-making abilities.

• Experience working in a fast-paced, collaborative environment.

• Passion for building exceptional products and delivering value to customers.

• Proven track record of successful product launches.

• Experience with data analysis tools and metrics.

• Experience working with remote teams.

• Experience in HR tech, Human Capital Management (HCM), Benefits Administration or Payroll software preferred.

Diversity and EEO Statements

Heartland is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. 

Heartland is an equal-opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Location: Remote (Anywhere in the USA)

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.