UX Portfolio management Lead Consultant

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Marketing UX Portfolio Management Lead Consultant leads and oversees efforts to effectively manage the portfolio of UX&D work and to improve the operational systems, processes and policies needed to deliver useful and usable design solutions. The Marketing UX Portfolio Manager is responsible for managing the overall operations for the organization and will apply industry best practices and tools specifically in the areas of program, resource and expense management to support the UX&D organization. This individual will facilitate and manage a number of operational processes: demand/work intake process, project/program/portfolio performance (planning, tracking, and resource utilization), client reporting and budget/expenses.

Key Responsibilities

• Support partner engagements, strategy and delivery by facilitating work intake processes, defining partner success criteria and monitoring execution to completion

• Manage the planning and coordination of UX&D programs/projects across partner areas in support of UX practitioners on the team

• Support UXD team through effective communication, reporting, coordination and facilitation.

• Support strategic partner relationships

• Increase efficiency and effectiveness (research new technologies and alternative methods)

• Proactively identify the need for and recommend process development work

• Assist with overall UX expense reporting as needed

• Assist in maintaining budget and tracking expenditures for AOR partners

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 5 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Compensation

Compensation offered for this role is $92,560.00 - 166,465.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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