Senior Product Analyst - REMOTE

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we have a welcoming and energetic product management environment that encourages collaboration and gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. We pride ourselves on our ability to bring innovative ideas and solutions to market leveraging our extensive experience in data and information services.
TransUnion Consumer Interactive offers digital financial products that help consumers manage their credit, identity, and money. Our product suite includes products that help our customers monitor critical changes in their credit by assisting them with debt analysis, identity theft protection features, and money management tools. Our team maintains an entrepreneurial environment, with continued year-to-year growth and a history of successful product launches.
TransUnion’s Global Solutions organization builds product capabilities for TransUnion and deliver world-class products to our customers. This role will be working with our Direct-to-Consumer products including credit monitoring, identity protection and regulatory products. We are looking for a Senior Product Analyst to define and execute on key opportunities for our online consumer-facing products to better serve a US customer base.
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re – consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• Bachelor’s Degree or equivalent experience in a strong technical or product-management environment
• 5-7 years of experience in product ownership, project planning, and/or market analysis
• Experience working with SAFe / Agile / Scrum work environment as a Product Owner, Business Analyst, Product Analyst, or similar role
• Strong written and verbal communication skills with the ability to bridge business and technical environments and build professional relationships
• Ability to multitask and perform well in a deadline-oriented work environment.
• Key responsibilities include developing analysis around key product success questions; mining data, supporting teams and actual product databases to locate untapped opportunities for improvement; building business cases for tactical and larger-scale enhancements. Ability to translate in-depth knowledge of how data applies to user journeys into dashboards and story boards. Experience with prior analytics tools a plus.

Impact You'll Make:

• Gather data to identify patterns in product performance and consumer feedback to identify business opportunities based on qualitative & quantitative insights. Includes internal and external sources like Enterprise Data Warehouse team, Consumer Operations Analytics, Consumer Marketing, UX/UI teams etc.
• Use DBVisualizer, Tableau, Spotfire, Google Analytics, and Medallia to retrieve data, and to assess, refine, interpret, and validate findings.
• Monitor existing product portfolio for performance on a daily and weekly basis to highlight discrepancies, performance issues and consumer experience issues including resolution support with product and technology teams.
• Understand inter-dependencies across product performance for the business across payments, in-product consumer interaction, consumer alerts, product features performance, etc.
• Interpret, propose, and present opportunities for development in collaboration with the Product Manager, if required.
• Supporting business cases, dashboard creation, and executive presentations for the product organization

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Sr Consultant, Product Management