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Senior Technical Writer

extra holidays - fully flexible

Remote:

Full Remote

Contract:

Full time

Salary:

104 - 143K yearly

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

5+ years experience as a technical writer, Graduate of a technical writing course, Native English, written and verbal.

Key responsabilities:

Support the Product team on cybersecurity solutions
Plan and document features using topic-based method
Write error-free release notes and admin guides
Collaborate with the Product Documentation team
Create videos for procedures

SentinelOne Cybersecurity Large https://www.sentinelone.com/

1001 - 5000 Employees

See more SentinelOne offers

Job description

About Us:

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle.

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

Position can be 100% remote based in the United States, or hybrid if local to a SentinelOne office.

What are we looking for?

As a Senior Technical Writer, you will join SentinelOne's dynamic documentation team, playing a crucial role in supporting the product team with a focus on AI. Collaborating closely with product managers, software engineers, and other stakeholders, you will craft comprehensive documentation, including release notes, user procedures, user scenarios, graphics, and innovative formats tailored to AI's unique features. Your expertise and insight will enhance our documentation processes and standards. Each day will present new challenges and opportunities for growth, allowing you to leverage your skills to improve the clarity, accessibility, and usability of our documentation for both internal and external stakeholders. Join us in shaping the narrative of our products and empowering users to maximize the value of our AI solutions.

What will you do?

Support the Product team, focusing on innovative cybersecurity solutions.
Plan, research, and document features in a topic-based method. Research includes collaboration with Support, Development, QA, Product Management, and other teams, with a focus on self-learning through hands-on and independent study.
Write according to our style guide and our implementation of STE to create error-free release notes and admin guides, published to multiple formats.
Work with the Product Documentation team to create integrated, consistent deliverables and to innovate for constant improvement.
Create videos of procedures.
Share the load on team projects for quick releases and across-the-board quality updates.

What skills and knowledge should you bring?

5+ years experience as a technical writer in English
Graduate of a technical writing course
Ability to learn quickly and to produce quality
Consistent self-tracking
Excellent written and verbal communication skills
Native English, written and verbal
Bonus: Experience with cyber security and or AI

Why us?

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
Unlimited PTO
Industry-leading gender-neutral parental leave
Paid Company Holidays
Paid Sick Time
Employee stock purchase program
Disability and life insurance
Employee assistance program
Gym membership reimbursement
Cell phone reimbursement

This U.S. role has a base pay range that will vary based on the location of the candidate. For some

locations, a different pay range may apply. If so, this range will be provided to you during the recruiting

process. You can also reach out to the recruiter with any questions.

Base Salary Range

$104,000—$143,000 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.