Technical Sales Support Representative

Overview

The Technical Sales Support Representative (TSSR) is responsible for providing business support within the assigned region(s), most notably directly to the regional Territory Managers (TM), General Sales Manager (GSM) and/or Project Managers (PM). In addition, the ideal candidate will strive to grow this role into a technical resource for both internal and external contacts. For this reason, this position requires a technical competency within the engineering and construction industry, particularly the ability to read civil engineering specifications and design plans with relevance to stormwater applications. This position can be located in our corporate office located in Romeoville, IL or remotely as support is provided primarily through non-face-to-face interaction, such as: telephone, text, e-mail, chatter and web-conferencing interfacing. The position must be able to support numerous TM’s as defined below (see Responsibilities), effectively prioritize areas of focus with the Senior Technical Sales Support Representative, and manage time effectively. Additionally, this position includes a proactive, revenue-generating focus by sourcing new opportunities for the sales team from our lead source, Construct Connect.

Responsibilities

•    Support the TM’s when they are mobile and need documents sent to clients quickly, such as opportunity take-off and application of solution, entry of opportunity into Salesforce, preparation of estimate and entry of all pre-bid details into Salesforce.

•    Assist TM’s with entering new accounts, contacts, and opportunities in Customer Relationship Management system (Salesforce), as well as engineering case entry.

•    Assist the design department with the priority of cases when TM’s are not available (Utilizing AutoCAD software).

•    Interface with external engineering customers to obtain design information.

•    Project lead sourcing (i.e. Construct Connect) search assistance - identify and manage the project queue for preliminary/conceptual projects as well as identify value engineering/alternative project opportunities within the region. This would include reviewing online plans and tracking these opportunities.

•    Coordinate with the Project Managers to obtain current material and freight pricing for input into project estimates.

•    Assist in organization efforts in Salesforce, Box (Cloud-based data sharing)

Travel

Company-wide meetings, tradeshows, regional meetings & regional events may result in occasional overnight travel (estimated at 3 instances per year).

Benefits 

The Company offers a competitive salary and incentive package as well a comprehensive benefit package. 

StormTrap, LLC is an equal opportunity employer.