This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada. #LI-REMOTEOur clients are exploring how Vena can improve their financial processes. With so many choices, they are looking for guidance on the best practice and approach to realize their goals. This is where our Consultants come in. Consultants are responsible for execution of excellence: implementing the Vena product from initiation to close, and enabling our customers for success. We pride ourselves on having some of the best consultants in the industry.
What you will do:
● Support the implementation of Vena product for our customers, being responsible for configuring the data model, financial templates and reports, integrating data from customer systems and setting up automated workflows
● Deliver against our customer satisfaction and time-to-value metrics
● Actively participate in on-site or virtual workshops with customers to elicit business and technical requirements
● Enable customers through your superb communication skills to adopt the product and maximize value from their Vena investment
● Work closely with Project Managers day-to-day to deliver projects on time and on budget, proactively communicating issues as needed
● Be a self starter when learning our product, demonstrate a get-your-hands-dirty approach and ask lots of questions
● Travel as required
Does this sound like you?:
● 1-2 years work experience in a client-facing role implementing software
● Knowledge of Financial Planning & Analysis (FP&A)/Accounting is an asset
● A passion for continuously learning new technology, and improving business processes for our customers
● Resourcefulness and eagerness to learn and grow, takes initiative to find answers
● Excellent communication skills, proactively asks thoughtful questions, and demonstrates understanding of customer needs
● Ability to work collaboratively in a team environment, and present effectively with all levels in an organization
● Experience in applying problem solving skills (quantitative, conceptual, analytical)
● Strong Microsoft Excel skills
● Data Integration and data modeling experience, or a willingness to learn
● Experience or knowledge of database management (i.e. ETL, Oracle, SQL Server, etc.)
