Inbound Sales Agent

As a Sales Consultant, you will provide the first impression to customers who call in looking to build their online presence. You will join a team who interact with existing and potential customers and share best practices and ideas. We take a consultative approach to sales - learning about the needs of each customer and fitting them into the best product or service available. Our mission is to provide a world-class sales experience to every customer we work with by giving them the tools and insights they need to make their vision a reality.

What You’ll Do: 

• Field inbound calls and identify areas to help our customers' online presence 

• Educate customers about their website and current marketing strategy to help them understand the importance of having an online presence. 

• Provide consultation to customers regarding new products and services that will help their businesses succeed. 

• Provide issue resolutions within our scope of support 

• Meet metrics that could include but are not limited to customer satisfaction and daily sales targets 

• Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment 

• Apply solid sales skills to understand customer’s needs and close all sales with integrity 

Who You Are: 

• Driven - to consistently meet and exceed sales objectives  

• Exceptional and persuasive communication skills, both verbal and written 

• Strong passion for helping small and medium sized businesses succeed 

Why You’ll Love Us: 

• Excellent Sales Training.  We are a resource-rich training environment - we make sure you have everything you need to be successful in this role  

• We’ve got you covered. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, LinkedIn Learning, Pet Insurance, Generous Vacation policy, and much more. 

• Work remotely - but not alone. Our team leaders, coaches, and directors will make sure that you're never isolated as you work remotely. Stand-ups with your team, Team Chats to network and resolve issues and Google Hangout coaching sessions. 

• We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with Newfolders globally.   

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