Do you strongly believe in being a trusted advisor to your Revenue Organization stakeholders? Are you customer obsessed? If yes, we would love to hear from you. This role requires a balance of strategic planning and agile execution; partnering to design and develop programs, content and strategies to target role-specific sales skills, product knowledge, business acumen and effectiveness of our Global Revenue Teams.
Our global GTM Enablement team is looking for a Senior Leader to manage a team of International GTM Enablement Managers. This is a highly consultative and collaborative global role in which you will consult with Zoom leadership teams in EMEA and JAPAC regions. You will identify skill gaps, design and deliver an enablement strategy, follow up with business impact and metrics. You will lead sales, partner and channel enablement execution for Zoom’s Global Revenue organization to drive business outcomes. In this role, you represent the Enablement organization at the leadership table. You will run a quarterly launch and quarterly business review with each regional sales leader.
The leader will be responsible for a significant degree of cross functional collaboration across the Global Sales Operations & Enablement Strategy (GSOP + En) organization, as well as with product, product marketing, technical enablement, leader excellence, onboarding and other teams. Through these engagements, the team will collaborate to develop a plan to support the development, delivery, and assessment of education and enablement, methodology/tools, professional skills development, and other enablement related programs across sales and partners. This position requires your flexibility to create and implement education and enablement across all aspects of the sales process as well as direct a global team in a fast-paced, growing environment.
About You
You have a proven history of success in leading sales enablement initiatives, Sales Kick-Off events and training evaluation.
Ability to run multiple projects at a time and complete those projects on schedule while effectively demonstrating the ability to influence others and accomplish goals within a matrixed environment.
Strong communication skills to ensure clear requirements and effective delivery of content and material developed by the Content Development and Instructional Design teams to be delivered by the field delivery teams.
Executive presence is a fundamental requirement, with capability to present clear and concise business plans with confidence to all levels of management.
Experience in global leadership roles and multi-cultural engagements is a plus.
About the Role
Build relationships with senior executives at Zoom to understand the current and future need for field enablement for sales and partner roles within the Revenue organization.
Assess organizational knowledge, skills, and competencies by role, identify training gaps, and develop training plans by content area, staff roles, and regions.
Plan and drive enablement programs globally, to meet field sales priorities and corporate strategic imperatives alignment.
Identify key operational metrics and track performance against strategic and tactical objectives and remove enablement roadblocks to success.
Develop, execute, and run key operational processes to prioritize and balance training time against staff utilization targets.
Conduct QBRs with primary partners. Act as the POC for standard enablement bill of materials to ensure enablement standards are met.
Direct strategy and learning path direction for integrated products and platform solutions enablement and be a change agent.
Understand that from vision to completion, all programs should be instrumented to report both learning happiness, application of learning on the job, and most importantly, measurable business impact
Provide input and support Zoom’s Growth Summit.
Travel globally up to 30%.
Required Skills:
8-10 years of sales enablement leadership experience in the UCaaS, Software or Services Industry.
5+ years of leadership experience in a sales enablement or similar role.
Lead virtual and geographically diverse teams in disparate time zones (EMEA, & Japan, APAC).
History of success in leading sales enablement initiatives, product launch initiatives, leadership development, Kick-Off events and training evaluation.
Experience with enablement and sales tools including prospecting, CRM, readiness, content management and learning management
Versed in sales process (CRM), sales messaging, and sales methodology (Value Selling + MEDDPICC)
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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