Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
What we do:
The Payroll Time Benefits team focuses on payroll, time, benefits support and provides customer service and advisory support to P&C and business partners on local P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
The Opportunity:
As a Benefits Specialist, you are responsible for executing P&C system data maintenance and administrative activities in support of P&C business processes (in the area of payroll, insurance, several local and global benefits etc.). You are also contributing to the continuous improvement of the P&C Support Solutions delivery through analysis of the interactions and collaboration with other P&C functions within and outside of People Support Solutions. As a qualified expert, you are:
Providing insight, support and explanation on P&C system and administrative activities in the area of payroll, time & benefit services
Providing customer service on payroll, time & benefit related activities (inquiry resolution, request management, and troubleshooting)
Supporting P&C Chapters in system maintenance activities
Answering employee requests in the benefit area
Supporting the embedding of the new ways of working, actively participating in the development and implementation of continuous improvement initiatives
Behaving as role model to team members, showing positive and flexible attitude
Building relationships with P&C colleagues within the PSS organization as well as with customers to ensure ongoing service delivery effectiveness.
Please note that this opportunity is a fixed term, part-time position until 31/12/2026, with a commitment of 26 hours / week.
Who you are:
We are looking for someone who is self-motivated, really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development. Furthermore, you have:
Strong customer centricity, end-to-end accountability, problem-solving skills, growth & agile mindset in ambiguous situations
Multi-cultural acceptance, ability to work in a fast-paced and changing environment
Strong & precise work-ethic, good analytical skills, ability to deal with Excel tables and ability to focus on details and numbers
Experience in service delivery or customer care environment or HR Operations / HR Services, plus an experience in (German) payroll is an advantage
Fluent in written and spoken English and German.
In exchange we provide you with:
Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career.
Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (2 office days/week, and we provide fully remote working conditions within Hungary).
A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
The Roche Services & Solutions as well as People Support Solutions organisations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 2000 employees in Hungary.
Roche is an Equal Opportunity Employer.
