Quality Assurance Specialist

Worker Type:

Term (Fixed Term)

Language(s) Required:

English

Term Duration (in months):

13

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$79,648 - $107,760

Technical expertise needed:
Support a national sales and lending team on complex loan files. You’ll serve as an expert mentor to team and operations employees, and provide training and team onboarding.

What you’ll do:

• Oversee operations to ensure consistent execution of procedures
• Input and verify complex customer financial source documentation
• Transfer knowledge to team members through informal coaching and answering questions
• Work closely with partners to gather required information to process requests
• Communicate effectively with operations field staff with a high degree of knowledge

What we’re looking for:

• Confident communicator with strong analytical skills
• Organized multi-tasker able to manage multiple priorities
• Analytical thinker with an ability to coach and mentor colleagues
• Effective decision-maker who can easily shift focus in a fast-paced work environment
• A strong team player who can work well independently
• Problem-solver who can adapt to change and make decisions

What you’ll need:

• An undergraduate degree in agriculture, business and/or finance, and 3 to 5 years of related experience
• A drive to help others achieve their goals
• In-depth understanding of complex customer financial information