Director, Operations Engineering

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Director, Operations Engineering located in Timisoara.

The Director, Operations Engineering will be responsible to direct and coordinate activities of personnel engaged in the Manufacturing operations to drive Process development and manage technical relationship with customer to support NPI processes for CEC Global operations. 

What a typical day looks like:

• Will act as the first escalation point globally for all product programs, projects and operational performance issues.
• Ensure collaborative cross-functional teamwork to effectively initiate, plan, execute, monitor and control all phases of NPI.
• Ensure effective two-way communications between Flex Operations and Global Account Management. 
• Facilitate and enhance cross-functional relationship to maximize customer satisfaction criteria and operational performance
• Provide the necessary leadership and support to site Program & Project Managers (design, NPI, operations, etc.) to ensure programs are executed to plans.
• Participate in NPI program reviews.
• Ensure all programs and project teams adhere to the Flex Product Life Cycle Process (FPLC) process.
• Be responsive to customer requests and ensure high Customer Satisfaction.
• Ensure effective and timely corrective action of any performance and customer related issues.
• Recognizes and develops talent as a key element of executing operational business plans. Ensures Flex’s values are part of site work life. Provides strategic leadership for the function.

The experience we’re looking to add to our team:

• 10+ years’ experience in a Program/Operational Management or leadership role.
• Engineering degree required.
• Experience with managing advanced process development activities.
• Previous experience working within Manufacturing supporting NPI and Product Transfers.
• Strong customer and Program management experience with Tier 1 OEMs.
• Good knowledge on PCBA and System Integration processes. 
• Ability to interface and communicate with different levels of the organization, both at customer & Flex.
• Strong analytical capabilities and attention to detail. Ability to dig deep into issues when needed.

Here are a few of our preferred experiences…

• Both OEM and EMS company experience.
• Management of process development and characterization activities.
• Experience working in a global environment across time zones / regions.
• Experience in both PCBA and Back End assembly processes. 

What you’ll receive for the great work you provide:

• An environment where you will feel fulfilled by your work, valued for your contribution and celebrated for your success;
• Opportunities to learn new skills in a multi-field industry (Automotive, LifeStyle, Healthcare, Industrial, Communications);
• Customized career paths based on your aspirational goals.
• A competitive salary and benefits package that includes:
  • A merit-based pay and living-adjustments;
  • Holiday bonus;
  • Performance bonus;
  • Loyalty bonus;
  • Reward and recognition bonus;
  • Referral bonus;
• Flexible/Remote/Hybrid Work based on your Job Function;
• Travel opportunities;
• Support in your wellbeing by access to:
  • Private medical/ pension insurance;
  • Free workshops and seminars on well-being;
  • Free access to therapy and consultations;
• Having fun at work;
• Community experiences and events for you and your children;
• Access to various discounts programs (shopping, food&drink, sport).

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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).