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Telephone Survey Interviewer - Work From Home

Remote: 
Full Remote
Contract: 
Salary: 
19 - 27K yearly
Experience: 
Entry-level / graduate
Work from: 
South Carolina (USA), United States

Offer summary

Qualifications:

Excellent reading and verbal skills, Dependable and professional demeanor, Good computer skills; quiet workspace, Home computer and good internet connection, Webcam and mobile phone required.

Key responsabilities:

  • Conduct surveys via VOIP calling
  • Explain study purpose and address concerns
  • Read scripted questions clearly
  • Accurately record answers in software
  • Clarify ambiguous responses
Nichols Research logo
Nichols Research SME https://www.nicholsresearch.com/
51 - 200 Employees
See more Nichols Research offers

Job description

Job Details
Job Location:    South Carolina - South Carolina, SC
Position Type:    Full-Time/Part-Time
Salary Range:    Undisclosed
Job Shift:    Any
Description

Nichols Research is an established national marketing research company headquartered in the San Francisco bay area.

We are seeking telephone interviewers who are able to work from home, to conduct market research surveys. As a telephone interviewer you will conduct computer-based surveys, asking people their opinion on a variety of topics and record their answers. We are looking for outgoing, pleasant, articulate individuals who thrive working in a stand alone environment.

We conduct surveys on a wide variety of topics including current events, health care, customer/product satisfaction, politics, media usage, and many others.

As a telephone interviewer, you will:

  • place outbound calls through our VOIP telephone software
  • explain the study's purpose, answer questions, address concerns
  • read the computer-based scripted questions clearly and verbatim
  • accurately record answers into the computer program
  • clarify vague or unclear responses

This position does not involve any sales or telemarketing and is not commission-based. We provide paid training and flexible scheduling.

Details:

  • You must live in FL, GA, ID, IL, IN, KS, NE, NM, OH, SC, or TX to be considered for this position. Please do not apply if you do not reside in these states.
  • Starting pay ranges from $10.00 to $14.00 per hour
  • Pay increases based on your production and hours available to work
  • Your work will be guided by our experienced supervisors, and calls will be monitored for quality control and training purposes
  • Telephone interviewers with prior experience a plus
  • Spanish bi-lingual a plus
  • We provide the software for making the survey calls from your computer or mobile phone. You will not incur any telephone usage costs while conducting the surveys


To be considered for the position you will need the following:

  • Excellent reading, listening, and verbal communication skills
  • Dependability and professionalism
  • Good computer skills
  • A quiet work environment in your home, free from distractions
  • A home computer (desktop, laptop)
  • A web browser (Chrome, Firefox, etc)
  • A good internet connection with a minimum upload speed of 10 Mbps. You can test your email speed by going to https://www.megapath.com/speedtestplus/.
  • A personal mobile phone
  • Webcam, microphone, speakers

Qualifications

Salary

$10 - $14 an hour

Job Type

Full-time

Part-time

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Listening Skills
  • Professionalism
  • Non-Verbal Communication
  • Time Management
  • Customer Service
  • Reliability

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