Director, Change Management (Remote)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring!The Change Management Lead will play a key role in helping with enterprise software implementations (change initiatives) and Source-To-Pay related change management activities. This person will focus on the people side of change - including changes to business processes, systems and technology, job roles and organization structures. The primary focus will be creating and implementing change management plans that minimize employee resistance and maximize employee engagement. Key activities may include stakeholder engagement, conducting impact analysis, gathering, and assessing change impacts, end user communications, end user (and supplier) training, and measuring end user adoption.

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered remote, which means you’ll be assigned to a home office. We are targeting candidates located on the East Coast for this position.

Job Responsibilities:

• Lead Change Management initiatives by demonstrating comprehensive understanding of Prosci methodology, to employ ADKAR systematic approach to adoption, communication, and training.
• Align Change milestones with Broadridge PMO through regular updates and collaboration to establish milestones and communicate to executive steering committee.
• Facilitate, schedule, and organize stakeholder and role specific training.
• Demonstrate knowledge of Broadridge organization, Fintech companies and impacted stakeholders.
• Leverage understanding of procurement processes, procurement technology and sourcing models
• Provide direction, identify change impact risks, and develop creative solutions to meet adoption goals.
• Manage internal and external stakeholders, promoting collaboration garnering buy-in to strategic objectives.
• Coordinate enterprise-wide communications and align communication channels through stakeholder segmentation.
• Coordinate regular change update meetings with business leaders to create transparency across project while developing solutions to achieve objectives.

Preferred Qualifications:

• Bachelor’s degree from a four-year college or university in a related field (preferred).
• Change Management Certified
• A solid understanding of how people go through a change and the change process; experience with ADKAR is a plus.
• Experience and knowledge of change management principles and methodologies (example: Prosci certification)
• Familiarity with project management approaches, tools, and phases of the project lifecycle.
• Exceptional communication skills - both written and verbal.
• Able to work effectively at all levels in an organization.
• Excellent active listening skills.
• Problem solving and root cause identification skills.
• Strong analytic and decision-making abilities.
• Must be a team player and able to work with and through others.
• Ability to influence others and move toward a common vision or goal.
• Experience in project, program, and risk management.

Ideal Candidate Profile - Skills/Competencies:

• Analytical/ Problem Solving Skills

• Proficient in Microsoft Office Suite
• Strong process management skills
• Ability to perform in a fast-paced, goal-oriented, and time-sensitive environment
• Experience in using an ERP system or Cloud Procurement System i.e., Coupa, SAP Ariba, Zycus
• Project Management Experience
• Lean Six Sigma
• Process Mapping Expertise
• Ability to Create Standard Operating Procedures
• Strong team player, with the innate ability to build and maintain strong cross-functional relationships

Compensation & Benefits:

• Salary: $140,000-160,000 depending on experience
• Bonus Eligibility: Annual bonus
• Paid Time off: FlexPTO
• Benefits: Medical, dental, life, and vision insurance. 401k w/ match, parental leave, and more. Medical insurance starts immediately upon hire. For more information please visit www.broadridgebenefits.com

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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.