Business Process Consultant

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Process Improvement Specialist in Sales Operations will be responsible for identifying, analyzing, and implementing process improvements to enhance the efficiency and effectiveness of our sales operations. This role involves utilizing various process improvement methodologies to drive operational excellence and support the achievement of business objectives.

Key Responsibilities

• Process Analysis: Conduct thorough analyses of existing sales operations processes to identify areas for improvement.
• Improvement Initiatives: Lead and execute process improvement projects aimed at streamlining operations, reducing waste, and enhancing overall efficiency.
• Data Collection & Analysis: Gather and analyze data to pinpoint root causes of inefficiencies and develop data-driven solutions.
• Project Management:  Manage multiple improvement projects concurrently, ensuring timely completion and successful implementation of solutions.
• Collaboration:  Work closely with cross-functional teams, including Sales, Marketing, Finance, and IT, to gather requirements, gain insights, and implement process improvements.
• Training & Development:  Provide training and support to team members and stakeholders on process improvement methodologies and best practices.
• Performance Monitoring: Develop and monitor key performance indicators (KPIs) to track the effectiveness of process improvements and ensure alignment with business goals.
• Documentation: Maintain detailed documentation of process improvement projects, including process maps, data analysis, project charters, and results.

Minimum Requirement

Degree or equivalent and typically requires 7+ years of relevant experience

Certification

Six Sigma Green Belt certification; Black Belt preferred.

Education

Bachelor’s degree in Business, Engineering, or a related field. Certification in process improvement methodologies (e.g., Six Sigma, Lean) is preferred.

Critical Skills

• Minimum of 3-5 years of experience in process improvement, preferably within a Sales Operations or Shared Services environment.
• Strong analytical and problem-solving skills.
• Proficiency in process improvement tools and methodologies (e.g., Six Sigma, Lean).
• Proficiency in data analysis tools (e.g., Minitab, Excel).
• Ability to integrate AI solutions into process improvement initiatives.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools.
• Excellent project management and organizational skills.
• Ability to work independently and as part of a team.
• Effective communication and interpersonal skills.
• Experience with data visualization tools (e.g., Tableau, Power BI, Smartsheet)

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!