If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Director, Social Work who is passionate about working with seniors (and their families), especially those navigating mental and behavioral health challenges. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on!
What’s Rippl?
At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring mental healthcare to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action.
We’re reimagining what it feels like to experience a mental health challenge as a senior. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around mental and behavioral healthcare, both for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER.
Our Core Values
At Rippl, we live and breathe a set of shared, core values that help us build the best team, guide how we work together, and best serve our patients, families and caregivers.
If not Us, then Who? Seniors need better mental health care NOW. Our mission is urgent. And, we’ve got the perfect team to take this on.
Mission is our Middle Name There is no more noble mission than caring for seniors with mental health challenges. We’ve set out to make a giant, lasting, transformational impact.
Care Team Obsession Our team members are our focus, our obsession. We listen and learn from, and with, our clinicians to find the right answers. When we care obsessively for our clinicians, our patients and families will get the care they deserve.
Moving Mountains We see what we’re doing as a movement–a movement focused on solving one of the most important, most urgent challenges in healthcare for a really special group of people.
Raising the bar, for everyone We are leveraging world class expertise to define a new standard of care. Partnering with the country’s leading academic institutions and geriatric clinicians, we are bringing clinical excellence to our seniors.
Join the movement
We’re looking to find other changemakers who are ready to join our movement. Those who believe serving seniors is their calling, their reason for jumping out of bed every day. Our ambition is to create a nirvana workplace for this tribe! And, most importantly, help them make a giant difference in the lives of their patients. Because, “if not us, then who?”
The Role:
The Director, Social Work is an essential leader that provides direct oversight to our Social Work team and leads strategic development of innovative solutions for the organization. This leader serves as a thought partner for the Chief Medical Officer and drives effective integration of social work expertise into the Rippl Care Models. The Director, Social Work collaborates with all Rippl Leaders to ensure strategic, operational and clinical quality goals are met or exceeded. This role is responsible for supporting effective interdisciplinary team rounding, process improvement and policy development to empower our social work team to meet the needs of patients and their families and promote a positive work environment.
Essential Functions:
- Supervise a remote team of Social Workers
- In accordance with Rippl’s core value of Care Team Obsession, promote a positive work experience and ongoing professional growth for the Social Worker team
- Ensure effective daily operations of the team from technical, operational and quality perspectives
- Oversee quality assurance and documentation improvement plan
- Support development & implementation of innovative Social Work solutions for the dementia population
- Identify process improvement opportunities to ensure an excellent dyad experience and effective workflows
- Ensure all clinical quality metrics are met or exceeded
- Assist in creation of partner reports and communications
- Assist in development of a robust resource library within all operational markets
- Effectively collaborate with all Rippl departments serving as the Social Work subject matter expert
- Address and respond to inquiries from Rippl account management, business development and operations
- Establish and nurture a psychologically safe environment, where the team can bring their whole selves to work and do their best work,
- Partner with the Learning & Development team for onboarding and ongoing learning and development of the Social Work team
- Foster a culture of collaborative communication with the Rippl interdisciplinary team and business leaders
- Partner with operations to ensure compliance with all healthcare regulations, including HIPAA, other data privacy and safety regulations
- Support the maintenance of accurate and complete healthcare records to meet legal requirements
- Monitor patient and caregiver satisfaction and address concerns or complaints
- Uphold all Rippl Core Values
- Reports to Rippl’s Chief Medical Officer
Qualifications:
- Master’s Degree in Social Work (MSW) required; LCSW preferred.
- 8+ years of experience in healthcare social work, with at least 3 years in a leadership role.
- Highly preferred dementia and / or palliative care experience
- Experience working in and leading interdisciplinary care teams within a healthcare setting.
- Strong understanding of care planning, social determinants of health, and patient advocacy.
- Proven ability to develop and implement social work programs.
- Exceptional leadership, communication, and team-building skills.
- Knowledge of healthcare regulations and best practices related to social work and care coordination.
- Ability to work collaboratively with medical, clinical, and operational teams.
What's in it for you
- Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility
- Fast growth company with opportunities to take on more responsibility or develop into new roles
- Flexible work environment and the opportunity to work from home
- Competitive compensation
- Annual bonus eligibility
- 401(k) plan with a healthy match
- Equity in the form of stock options
- Medical, Dental and Vision coverage for you and your family
- Life insurance and Disability
- Well-being and Remote Work stipend
- Generous Paid Time Off
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Role: Range is $130,000 - $170,000, depending on experience
We are going to make some very big waves starting with a small Rippl - come join us!
