Senior Analyst, Health Informatics

Position Summary

As a Senior Analyst, Health Informatics at League, you will have a big impact on gaining insight to understanding how we are driving better health outcomes for our members. You will be part of a multidisciplinary team and work closely with stakeholders to support understanding where we are driving value and health outcomes and where we have opportunities to improve.  You will support these stakeholders in several ways, including collecting and manipulating raw and modeled data, analyzing user behavior, building reports and dashboards, and designing and evaluating A/B tests, and provide recommendations for improvement.

In this role, you will be part of a multidisciplinary team where you will support the needs to enhance health outcomes across the organization; either on demonstrating the value we drive to clients and members or where there are opportunities to improve. You will be working closely with stakeholders to collect and manipulate modeled data using SQL and Looker, analyze user behaviour and complex data sets, build reports and dashboards, as well as design and evaluate A/B tests.

To thrive in this role, you are someone who works well in cross-functional teams and enjoys collaborating. Furthermore, you understand the business impact of your work and enjoy measuring and presenting it. You enjoy leading and working with stakeholders to find the best solution to the problem at hand, iterate over it and can balance technical complexity with delivering customer ready materials that provide timely value.

In this role you will:

• Work closely with Health Solutions and Engagement teams helping them to identify where our product is excelling and opportunities for improvement.
• You have strong attention to detail and proven analytical skills
• Collaboratively define KPIs and Outcomes to determine success of product initiatives and features
• Deep dive into specific user behavior questions and anomalies to identify root causes and understand sources
• Design and evaluate A/B tests to identify product optimizations and improvements
• Work cross collaboratively with engineering teams on tracking requirement definitions to ensure quality data collection and measurement is top of mind and properly implemented
• Design and apply unified reporting and tracking standards to easily report and track KPIs across business units and customers
• Drive data application efficiencies and scalability with self serve and automated reporting where possible
• Working within existing BI framework and building data models to support analysis and reporting
• Identify trends, problem solve, and report out to teams to better understand how we deliver on bettering health outcomes and related value.
• Support implementation of health outcomes and engagement packages as needed
• Implement new informatics programs and management processes and train others as needed.

About you:

• Bachelor's degree in health informatics, health information management, or a related field. Master's degree a plus
• 2-5 years of experience in healthcare or information technology, with a focus on health data management and analysis.
• Skills:
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis tools and health information systems.
• Knowledge of healthcare regulations and standards.
• Ability to work effectively in a team environment.
• Strong problem solver and can communicate the challenges and solutions effectively
• Mindset of designing for future but building for now
• Eager to learn from others and help others grow with you
• Clinical Knowledge: Understanding of medical terminology, HEDIS, gaps in care
• US Health Care Knowledge: you have worked with US health payors and providers
• Project Management: Ability to plan, organize, and manage projects.
• Data Visualization: Expertise in creating charts, graphs, and other visual representations of data.
• Programming and Database Management: Familiarity with programming languages (e.g., SQL, Python) and database management systems.

Security-Related Responsibilities

• Compliance with Information Security Policies