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Weekend - Bilingual Legal Intake Specialist

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Colombia

Offer summary

Qualifications:

Bilingual proficiency in Spanish and English (C1 certified), Experience in client-facing roles in legal industry, High proficiency with digital technology and case management systems, Exceptional communication skills for complex information, Meticulous approach to information handling.

Key responsabilities:

  • Conduct remote intake interviews in both languages
  • Screen client data for legal service eligibility
  • Facilitate bilingual client-attorney communication
  • Manage case entries using case management software
  • Analyze intake metrics for service improvements
CoreBridge Solutions logo
CoreBridge Solutions Startup https://www.corebridgesolutions.com/
11 - 50 Employees
About CoreBridge Solutions
CoreBridge Solutions, originally rooted in humble beginnings, has grown into a globally renowned leader celebrated for our innovative strategies, steadfast reliability, and deep-rooted understanding of our client's specific needs. What sets us apart from most outsourcing firms is our focus: rather than providing generic virtual assistant services, we specialize in identifying highly skilled talent in specialized professional industries, such as legal, medical, accounting, and lending. Our team operates from a state-of-the-art, Class A office building, which is equipped with top-tier security measures, including biometric access controls. This not only fosters a secure environment but also offers the unique benefit of allowing your entire outsourced team to work collaboratively in one location. Built upon a foundation of seasoned professionals and visionary leaders, we are committed to a client-centric approach. We create bespoke solutions tailored to meet your distinct needs, serving as catalysts for your business growth and success. At CoreBridge Solutions, we don’t just consider ourselves a service provider; we aim to be your trusted partner. We adhere strictly to data protection protocols, make it our business to understand your unique challenges, and are committed to continuous innovation to ensure your ongoing success. Engage with CoreBridge Solutions and witness firsthand how we seamlessly bridge the gap between your aspirations and real-world accomplishments.
See more CoreBridge Solutions offers

Job description

Work Location: Fully Remote (Must be based in Colombia)
Work Type: Full-Time
Work Hours: 8-hour shifts on Saturday and Sunday (exact schedule to be determined during the client interview). Availability on Fridays is a plus.

About CoreBridge Solutions
CoreBridge Solutions is at the forefront of the U.S. business services industry, specializing in legal support while also providing services in financial, medical, and marketing sectors. Operating remotely from Colombia, we partner with U.S. law firms and other businesses to enhance efficiency and achieve superior outcomes. We are seeking skilled individuals to join our team and contribute to our growth.

Job Overview
As a Spanish Bilingual Legal Intake Specialist, you will enhance our client intake operations for a prestigious U.S. law firm. This role allows you to significantly contribute to our success while enjoying career growth and flexibility. We seek a detail-oriented and highly skilled individual proficient in both Spanish and English, ideally with a certification or proven experience at the C1 level.

Key Responsibilities

  • Conduct remote intake interviews, meticulously documenting in both languages.
  • Screen client data for legal service eligibility.
  • Facilitate bilingual client-attorney communication.
  • Manage case entries and updates with case management software.
  • Ensure client confidentiality and adhere to ethical standards.
  • Translate documents and assist in bilingual meetings as needed.
  • Analyze intake metrics for strategic service improvements.

Qualifications

  • Bilingual proficiency in Spanish and English (C1 certification or equivalent professional experience).
  • Experience in client-facing roles within the legal or related industries.
  • Exceptional communication skills for articulating complex information.
  • High proficiency in digital technology and case management systems.
  • Meticulous approach to information handling and problem-solving.

Home Office Setup Requirements

  • Reliable internet with a minimum of 25 Mbps speeds.
  • Desktop or laptop with a recent Intel Core i5 processor or above.
  • Dedicated workspace ensuring privacy and productivity.

Why Join CoreBridge Solutions?

  • Be part of a company that values innovation and efficiency, where your work directly contributes to transforming industry standards.
  • Work alongside passionate professionals dedicated to exceeding customer expectations and advancing technology.

Benefits

  • Flexible remote work setup allowing you to work from anywhere in Colombia.
  • Performance-related bonuses celebrating significant milestones.
  • Commitment to a sustainable work-life balance.

Join Our Team
If you're ready to contribute to our mission and work alongside a dynamic international team, we’d love to hear from you. 

Connect with Us!

Work Environment Notice:

CoreBridge Solutions is dedicated to maintaining a productive, safe, and efficient work environment for all team members. To support this commitment, we use a live monitoring system during working hours. By applying for this position, you acknowledge and accept this monitoring process as part of your role. This system helps us ensure a supportive and effective work environment for everyone.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishSpanishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Client OnboardingCase Management ToolsTransitional Bilingual Education

Other Skills

  • Computer Literacy
  • Problem Solving
  • Information Processing
  • Detail Oriented
  • Verbal Communication Skills
Are you interested?

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