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Research Manager

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United Kingdom

Offer summary

Qualifications:

3 to 5 years in research role, Degree or equivalent education, Qualitative market research experience, Basic understanding of quantitative methodologies, Experience in online/hybrid studies preferred.

Key responsabilities:

Design and implement research methodologies
Collaborate with clients on research needs
Work with teams to ensure timely project delivery
Support qualitative data analysis for insights
Prepare reports and presentations for clients

SMG - Service Management Group Computer Software / SaaS SME https://www.smg.com/

201 - 500 Employees

See more SMG - Service Management Group offers

Job description

We’re delighted to announce that Bulbshare is joining SMG - Service Management Group. We couldn't be more excited about working with this trusted partner who pushes the boundaries in the customer experience space. With their expertise in experience management and our passion for customer empathy, we'll be an unstoppable force in championing the voice of the consumer.

We’re on a mission to solve the world's biggest social and commercial challenges through the power of customer collaboration. Our leading edge technology and world-class teams help some of the most iconic brands in the world (LEGO, Nestlé, Coca-Cola) by creating unique online communities that collaborate and provide real-time insights, ideas and content.

These customer-led insights fuel new ideas for products, marketing campaigns, content creation and much, much more. As Bulbshare rapidly accelerates its growth, we are looking for an exceptional Research Manager to join our team and contribute to our mission.

Are you ready to join an exciting tech scaleup and make a significant impact on cutting-edge projects? We're seeking a talented and experienced Marketing Research Manager to join our dynamic team. If you’re passionate about helping clients thrive, this is the perfect opportunity for you!

The Role
The Research Manager is responsible for assisting in the design and delivery of research solutions for clients. This role involves working closely with clients to develop innovative, tech-first research solutions and collaborating with Bulbshare teams to execute research projects. The Research Manager will understand client needs, assist in designing methodologies, and support the analysis and interpretation of data to meet client objectives. Coordination with internal operations teams to ensure project timelines are met is also essential.

Key responsibilities

Assist in the design and implementation of research methodologies that align with client objectives.
Collaborate with clients to understand research needs and develop appropriate research solutions.
Work closely with internal teams to ensure timely delivery of research projects.
Support the analysis and interpretation of qualitative data to generate actionable insights.
Assist in the preparation of reports and presentations for clients.
Maintain knowledge of current industry trends and best practices in market research.
Ensure high-quality standards in all research deliverables.

Competencies required

A minimum of 3 to 5 years of experience in a similar role is essential
Educated to at least degree level or equivalent
Demonstrable qualitative market research experience
Basic understanding of quantitative or mixed qualitative and quantitative methodologies is a plus
Experience in running online or hybrid market research studies is an advantage
Interest in innovative research designs to deliver agile, impactful output
Good appreciation/understanding of marketing / client issues
Previous experience working with FMCG companies is an advantage

Why you should apply
Be a part of an extremely fast growing technology startup transforming the way brands and organizations collaborate with their audience.

Values driven culture where we connect, collaborate & co-create

38 days holiday including statutory bank holidays

Company sick pay
🏥 Health insurance provided in the USA

Remote working

Flexible hours to bring out the best in your performance

Supported learning & development with 6 monthly reviews

Quarterly fun days at our HQ

Dress for your diary & own your unique style

Tech provided

Surprise gifts

Our head office is based in London; however, our people work remotely all over the World. Our US team are based in NYC, Minnesota and Connecticut our preference is for this role to be on US-Eastern Time.

We are happy to accept applications for part time hours or flexible hours, ideally 4 days per week or reduced hours over 5 days.