Senior Account Manager, Account Services Air Force/MEDCOM/DoD

Who We Are ...

SourceAmerica is searching for a Senior Account Manager, Account Services Air Force/MEDCOM/DoD to join its team, focused on focused on providing account management of AbilityOne assigned NPAs and associated projects. Accountable for generally more projects with higher complexity and/or higher risk. Increase employment opportunities by ensuring stakeholder satisfaction. Develop and expand existing opportunities. Promote the AbilityOne Program and assist NPAs to maintain program and statutory compliance. Maintain knowledge in all aspects of the AbilityOne Program and business practices, to include federal contracting (FAR) requirements, pricing methodologies, advice and assistance in business operations and processes, to ensure timely delivery of quality products/services

This position helps connect our network of over 575 Non-Profit agencies with federal procurement opportunities across the United States! Our network of Non-Profit Agencies (NPAs) perform service and product contracts mainly for Federal agencies and help employ over 33,000+ people with disabilities nationally.

Responsibilities

As a Senior Account Manager, Account Services Air Force/MEDCOM/DoD, your work functions will include but are not limited to the following. A full position description will be given to candidates at the time of the interview. 

Customer Relationships and Account Growth

• Oversee all assigned customer account activities as detailed in the standard operating procedures.
• Strengthen the AbilityOne program, either through preservation of existing contracts or developing product or service expansions resulting in sustained increases in jobs and sales.
• Identify and refer for business development or new requirements for the AbilityOne Procurement List.

Team Oversight/Leadership

• Provide professional support to other Account Managers.

AbilityOne Program Support

• Account management of assigned AbilityOne NPAs and/or associated projects. Examples to include coordinating all activities with stakeholders, monitor status of open actions and manage resources to ensure adherence to project timelines and maintains all applicable files.

Project and Performance Management

• Monitor contract performance through frequent, meaningful engagement, to include interactions, conducting site visits, attending performance meetings, quality assessment, and coordinating technical assistance.
• Other responsibilities will be assigned as organizational needs arise.

Salary Range

The salary for this position falls in a range between $92,000 - $110,000 depending on your experience and geographic location in the United States.

What You Must Have ...

• Bachelor's Degree in a relevant field of study from an accredited institution instead of applicable skills training. SourceAmerica recognizes 1.5 years of experience = 1 year of college, should the candidate not meet the educational requirement.
• 7 years relevant work experience federal contracting, federal billing, federal procurement process, federal supply schedule, customer support, account management or similar.
• Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of product pricing.

Preferred Qualifications

• 10+ years relevant work experience.
• Knowledge of SourceAmerica and the AbilityOne Program
• Proven abilities in networking, negotiation, decision making, and problem solving.
• Experience evaluating capabilities and capacities
• Experience with federal agencies or contractors in the federal marketplace
• Excellent customer service skills
• Strong ability to relate strategy to operational plans
• Able to work with minimal oversight and supervision while getting results and managing book of business
• Working knowledge of Federal acquisition process and procedures to include the Federal Acquisition Regulations (FAR), Code of Federal Regulations (CFAR), JWOD Act, and AbilityOne policies and procedures.
• Demonstrated ability to understand and develop business and operational processes
• Skilled in cost analysis and contemporary business practices 
• We use Microsoft Dynamics 365 (D365) as our primary business application system for much of our office processes— experience with D365 or using similar methods is preferred.

Work Environment

Our organization offers both a hybrid work model—where employees work in our office two to three days per week and work from home the balance of the workweek—as well as a fully remote work model, depending on the job requirements and one’s proximity to one of our offices in Atlanta, Chicago, Dallas, or the Washington, DC-area.

Employee Benefits

We offer a comprehensive employee benefits package that includes paid holidays, vacation time, sick leave, medical, dental, and vision insurance, a solid retirement plan, and more! 

Accessibility Support

We’re committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or accommodation due to disability, please contact us at Human Resources (888) 411-8424 or hr@sourceamerica.org. 

Equal Opportunity Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  View our EEO Policy https://www.sourceamerica.org/sites/default/files/2022-01/eeo-policy.pdf.