Director, Travel Management * Work from home

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

Why Choose Us? 
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. 

At the American Red Cross, your uniqueness can shine!  

Direct management of Travel program ensuring that defined strategies are implemented, and activities are carried out in accordance with specified objectives. Provide strategic planning, Travel & Expense program design including defining policies, standard operating procedures and guidance and implementation to assigned program area. Direct and oversee the work assignment and performance of staff and volunteers. Provide support, development and/or leadership guidance to all employees and volunteers. This position oversees the entire travel program and third-party travel providers and services including travel reservations, document processing, supplier management, negotiations and issue resolution as well as management reporting. A crucial support for disaster response, including after-hours service.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

Responsibilities:

• Plan and develop strategies, policies and procedures for developing and managing the travel and expense programs, direct and coordinate program activities, and exercise control over staff responsible for specific functions or phases of program.
• Direct, manage and coordinate activities concerned with supporting standard and disaster response travel program, including but not limited to airfare, hotel and vehicle rental. Ensure consistent delivery of programs, quality and growth of programs and the integration with other programs within the organization. (GSA City Pair Program (CPP), In Kind, Computer Reservation System (GDS))
• Build financially sound, executable, data-driven business strategies in support of a program area and/or services. Develop strategy for area of responsibility to include process improvement, technology, cost reductions and risk mitigation.
• Review and analyze reports and records to maintain supplier managed programs, aligning business requirements with supplier performance and develop and monitor key performance indicators (KPI’s) of activities to ensure progress is being accomplished toward specified program objectives and modify methodology as required to obtain objectives.
• Develop and implement short and long-term strategies to integrate priorities into the overall organization business plan and manage the execution of those strategies.
• Hire, manage, and evaluate direct and indirect staff. Direct staff, to include analytical capabilities and volunteers, in the development and implementation of departmental policies, procedures and programs.
• May work in conjunction with internal departments and external government and/or non-government agencies in the development of grant procurement and/or fundraising strategies.
• Strengthen management, development and oversight of external supplier and partner relationships.
• Provide travel service support (air, rail, car, hotel etc.), hotel event contract support and general travel and expense expertise to meet the needs of the lines of Business, including but not limited to Biomedical Services, Disaster Services, Training Services, Service to the Armed Forces and International Services. These services may require after hours and emergency support.

Scope: Establish operating policies and procedures that affect departments and subordinate sections and work units. Develop and help interpret company-wide policies and procedures.

Qualifications:

• Education: Bachelor's degree desired
• Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.
• Management Experience: 5 years of management experience.
• Travel Certification (i.e., GTP, CCTE, GLP), Hotel Management, or related field or equivalent work/industry experience preferred.
• Working knowledge or desire to learn TMC/GDS/OBT solutions and Concur T&E reporting.
• Skills & Abilities: Ability to work on a team.

Travel: Travel required 10 – 20%

Be willing to be on call and provide after-hours service

Ability to handle continuous last-minute deadlines and simultaneous tasks in a busy, fluid environment that require immediate attention and resolution.

Excellent communication and influence skills, to manage and educate staff and suppliers on travel related issues.

 

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
 

DISCLAIMER:  The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

PAY INFORMATION: The annual salary range for this position is $130,000 - $150,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**

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BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. 
•    Medical, Dental, & Vision Plans 
•    Health Spending Accounts & Flexible Spending Accounts
•    PTO + Holidays 
•    401K with up to 5% Match 
•    Paid Family Leave
•    Employee Assistance Programs 
•    Disability and Insurance: Short + Long Term 
•    Service Awards and Recognition

*LI-JG1

Apply now!  Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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