Offer summary
Qualifications:
Knowledge of Windows operating systems., Familiarity with Active Directory and network protocols., Understanding of security information principles., Experience with hardware and software issues..Key responsabilities:
- Provide technical support to users by phone, remote, or in person.
- Register incidents and analyze calls for problem-solving.
- Ensure high availability and performance of client platforms.
- Conduct requirement analysis and implementation related to infrastructure.
- Perform directory mapping and configuration of email and VPNs.
