Senior Systems Training Developer / Consultant

Senior Systems Training Developer / Consultant

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.

Position Overview

Our team is seeking a highly skilled and experienced Senior Systems Training Developer/Consultant to join our growing learning and development consulting team. You will play a pivotal role in designing and developing cutting-edge, Instructor-Led Training, self-paced eLearning courses and system training simulations using rapid training development tools (SAP Enable Now). Your expertise will be crucial in creating highly effective learning products that drive user adoption and proficiency in enterprise systems.

Responsibilities

Under the direction of a Senior Training Lead, the Senior Systems Training Developer is responsible for the following:

• Lead junior training developers, providing guidance, oversight, and ensuring project deliverables to meet deadlines and quality standards
• Develop a comprehensive range of training materials related to enterprise systems and processes, including e-learning modules, training presentations, system simulations, instructor-led training materials, and quick reference guides
• Leverage industry-leading tools (e.g., SEN, WalkMe, Articulate Storyline) to create innovative and effective training materials in a fast-paced environment
• Conduct learning needs assessments and analyze performance gaps to inform training strategies
• Collaborate closely with clients and Subject Matter Experts (SMEs) to understand specific training needs and develop tailored, user-centric solutions
• Develop and maintain a consistent design approach across all training materials
• Evaluate the effectiveness of training programs and implement continuous improvement strategies
• Manage multiple project assignments simultaneously, prioritizing tasks and ensuring efficient project execution aligned with schedules and budgets
• Stay current with emerging trends and best practices in instructional design and adult learning theories

Required Skillsets

• This position is fully remote, but some travel may be required
• Must be a U.S. citizen physically located in the U.S.
• Availability to work primarily on Eastern Standard Time (EST), as well as across multiple time zones on a flex schedule is required
• Rapid Training Development Tools: Proven expertise with rapid training development tools, with strong preference for SAP Enable Now experience
• Instructional Design:
  • Minimum of three to four (3-4) years of instructional design experience, specifically in enterprise systems and applications training within a corporate or consulting environment
  • Demonstrated proficiency in instructional design principles, adult learning theories, and eLearning best practices
• Consulting and Client Experience: Minimum of one to two (1-2) years in a client facing internal or external consulting role for Instructional Design
• Business Process: Strong understanding of fundamental business processes within modern enterprises, including Finance, Operations, Logistics, and Human Resources
• Project Management: Excellent project management skills with the ability to manage multiple projects simultaneously
• Team Collaboration and Quality: Demonstrated ability to collaborate effectively with Subject Matter Experts to produce high-quality learning deliverables aligned with client expectations and learning needs
• English Grammar: Exceptional English language skills, including a deep understanding of grammar in both writing and speaking
• Data Analysis & Learning Assessment: Proficiency in data analysis and visualization tools to measure and report on training effectiveness
• Stakeholder Communication and Collaboration: Superior collaboration and communication skills, with the ability to work effectively with diverse stakeholders
• Accessibility: Familiarity with accessibility standards and creating inclusive learning experiences
• Adaptability and flexibility: Demonstrated ability to recognize different learning styles and adjusting teaching methods to suit individual needs

Education

• Bachelor's degree in Instructional Design, Educational Technology, or a related technical discipline
• Certifications in relevant eLearning tools, specifically SAP Enable Now

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.