Community Bank Partner Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

The Community Bank Channel Partner Manager is responsible for the overall satisfaction, management, growth and agreement renewal of assigned bank partners.

Job Duties Include:

Elavon/Partner Goals

• Work with partner to understand bank goals and build strategic action plans to meet both bank and Elavon goals on a monthly, quarterly, annual basis.

New/Existing Revenue Opportunity Development

• Work directly with bank management and sales to develop incremental sources of revenue

• Work directly with bank management to develop and promote acceptance of revenue initiatives

Initiate Sales and Vertical Market campaigns

• Data mining initiatives

• Vertical market campaigns (e.g, ECS, DCC and Gift Cards)

• Grass Roots Campaigns

• Specialized Bank Segment Campaigns

Brand Awareness

• Content management across all mediums

• Leverage website opportunities between Elavon and bank partners

• Leverage retail, small business & commercial/corporate distribution channels

• Identify strategic opportunities including but not limited to:

• Emerging markets

• Pricing/Product margins

• Product and portfolio mix

Bank Management

• Create and administer bank partner business review sessions

• Ensure compliance of co-branded content.

• Develop and administer bank partner training.

• Key liaison for conversion management and communications.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Seven to nine years of financial sales experience
- Ability to travel (local, regional, national)

Preferred Skills/Experience
- Well-developed sales and new business development skills, including the development of sales strategies and goals and closing skills
- Advanced knowledge of unit payment products
- Advanced knowledge of of the organization and its products, services and operations
- Thorough knowledge of product marketing, client service issues, and organization operations
- Strong marketing, negotiation and decision-making skills
- Strong organizational and problem-solving skills
- Strong customer service/relation skills with ability to creatively resolve client concerns and issues
- Excellent interpersonal, presentation, verbal and written communication skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.