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Solutions Consultant (Remote Work Available)

extra holidays
Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Strong background in e-commerce and logistics, 3+ years in pre-sales/solutions roles, Excellent verbal and written communication skills, Advanced skills in data analysis, Experience with API documentation and software integrations.

Key responsabilities:

  • Identify customer needs and solution fit
  • Conduct client presentations and product demos
  • Analyze customer data to assess ROI
  • Produce Statements of Work based on project requirements
  • Stay updated on industry trends and respond to proposals
OneRail logo
OneRail SME https://www.onerail.com/
51 - 200 Employees
See more OneRail offers

Job description

OneRail is one of the top five fastest growing companies in Orlando. As we grow our need for best-in-class team members also continues to expand. We are excited to be adding a Solutions Consultant career opportunity. This role will join our Solutions Consulting Team out of our Orlando, Florida headquarters. This position may be eligible to telecommute from a remote workspace. However, preference/priority will always be given to candidates who express the ability to work on site at OneRail HQ in Orlando, FL (ZIP code 32819). 

As a Solutions Consultant at OneRail, you join a talented team working together to transform final mile logistics and supply chain operations, order and inventory management. Your role will work alongside the various OneRail teams – to discover how a potential customer can leverage OneRail's platform to eliminate manual processes, manage orders and inventory efficiently, save on transportation spend, and aggregate delivery data – and successfully implement it. A typical day in this role you will work directly with customers to understand how our platforms address their problems; and therefore how OneRail can deliver value for them.

WHAT YOU WILL DO

  • Tell a compelling story to prospective customers
  • Work closely with sales to identify and understand stakeholder pain points and determine how to effectively influence their decision and address their needs through our platforms, in order to win new business.
  • Be intellectually curious with an ROI mindset
  • Take a consultative approach to understand customer use cases, data complexities, system integrations, and operational processes and how to best utilize the OneRail platform.
  • Build and perform prospective client presentations and product demonstrations of the platforms, delivered in-person and remotely.
  • Review customer data to complete an analysis and execute a Value Engineering Assessment, which will summarize prospective customer return on investment and obtainable value.
  • Produce Statements of Work and solutions/integration designs reflecting the project requirements and how a prospective customer will implement OneRail and all its platforms.
  • Facilitate responses to written proposals, RFP’s, RFI’s, and Information Security questionnaires.
  • Deliver recommendations to product and engineering team members based on customer and prospective customer feedback.
  • Stay current on ecommerce and retail industry, technical and global logistics trends, and developments
  • Other duties as assigned – it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervisor.
  • Occasional travel will be required due to customer and company needs – including but limited to customer time studies on site, trade shows, meetings at OneRail HQ.

WHAT YOU WILL BRING TO THE TEAM

  • A strong background in e-commerce, retail, order management, logistics and supply chain business flow and best practices.
  • 3+ years combined experience in pre-sales/solutions, implementation, other client-facing, or consultative roles focused on SaaS technologies, or equivalent.
  • Excellent verbal and written communication skills, experienced with all levels including C suite and across functional areas (technology, finance, logistics, marketing, etc).
  • Demonstrated ability to articulate complex solutions to non-technical audiences.
  • Highly organized problem-solver with attention to detail and a passion for success.
  • Advanced skills in understanding and analyzing data.
  • Ability to proactively identify and communicate risks and opportunities to executive stakeholders.
  • Highly skilled at creating slides using Microsoft PowerPoint and complex formula utilization of Microsoft Excel.
  • Experience reading and comprehending API documentation.
  • Deep understanding of software integrations and how to map integrations between applications.
  • The ability and enthusiasm to work in a team selling environment
  • A plus: Experience creating and making API calls,  SQL, discuss JSON, SAML, PowerBI 

About OneRail

OneRail, headquartered in Orlando, FL, is the emerging leader in Final Mile delivery technology. Our OmniPoint SaaS platform uses proprietary algorithms and artificial intelligence to power efficient same-day delivery programs for major companies like Lowe’s, Pepsi, American Tire Distributors, and Advance Auto Parts.

OmniPoint is the cornerstone of OneRail’s integrated final mile delivery solution.

  • Capture. Within moments of a purchase that requires same-day delivery, OmniPoint captures a shipper’s “demand signal” from their POS, ERP, or e-commerce system: what was ordered, where it is, where it’s going, and when it needs to be there.
  • Optimize. OmniPoint uses this data to specify the optimal vehicle for the order’s size and weight, as well as any extra services required. OmniPoint then calculates all-in shipping costs and optimizes delivery routing.
  • Execute. Customers can direct deliveries to their fleet, or OneRail’s nationwide network of 12 million couriers available 24/7/365.
  • Support. Deliveries can be supported as they occur by OneRail’s skilled Exceptions Assist team to handle unforeseen delivery issues on the customer’s behalf.
  • Follow Up. OmniPoint enables the consumer or receiving business to track their order delivery in real time and provide feedback through a customer-branded interface.

OneRail has been recognized by Gartner as one of the most innovative solutions in the Final Mile delivery space. We ranked in the top 100 of the Inc. 5000 list of the fastest-growing US private companies in 2022 and 2023 and received an Inc. Best Workplace award in 2023.

Regular, Full-time Team Member Benefits

  • Competitive base compensation
  • Health and wellness Insurance with generous company contribution (medical, dental, vision)
  • Company-paid life insurance, short-term and long-term disability
  • 4% 401K match with immediate vesting of Company match
  • Continuing Education Opportunities
  • Flexible/Open (Uncapped) Paid Time Off (PTO) Policy for Salaried Team Members*
  • Competitive Paid Time Off (PTO) Policy for Hourly Team Members*
  • Generous Company-paid Holidays

Onsite Team Member Job Perks

  • Relaxed/casual work environment
  • Standing desks
  • Recreational and Video games
  • Large breakroom and lounge
  • Stocked kitchen and fridges
  • Cappuccino machine
  • Onsite restaurant and daily food trucks
  • Offices conveniently located with quick access to I-4, SR-528, and Florida's Turnpike
  • Ample free parking

OneRail's Travel Policy for Remote Team Members

While OneRail allows remote work for certain posted roles, noted as "Remote Work Available" on the Company's website, a core requisite for all roles is that team members be willing and able to occasionally travel to OneRail's Orlando, Florida headquarters. All team members are required to participate in on-site onboarding at the onset of employment and then on an as-needed basis thereafter, as a condition of their employment.

To view more details about what is like to work at OneRail, or to view a full list of career opportunities, please visit https://www.onerail.com/careers/

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Non-Verbal Communication
  • Microsoft PowerPoint
  • Problem Solving
  • Consultative Approaches
  • Solutions Focused
  • Microsoft Excel

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