As the Field Application Specialist (Fluid Management Technologies), you will be responsible for offering overall product expertise, application knowledge and technical support along each step of the customer process. The main mission is to ensure successful application, implementation, qualification, and use of our products, by supporting sales for product positioning and demonstration whilst supporting customers for application development work, initial startup, training and trouble shooting.
What you will accomplish together with us:
- You will support the Sales organization as the customer’s first point of technical contact on existing Fluid Management Technologies (FMT) products through product presentations and trainings, demonstrations, trials and application studies, and on new products in close collaboration with Product Managers and Specialists through beta sites testing and product demonstrations.
- You will provide field-based support in the Greater Boston Region, from a home-based office. You will also be responsible for the New England area with customers in NY, NH, CT, and other.
- One of your tasks will be to support Sales in the customer process, URS analysis & technical response, and generate application trials to help position products in line with the application requirements.
- You will provide technical qualification of sales opportunities.
- You will be responsible for facilitating Technical Closure of the sale.
- Your duties include assisting customers for first product run, initial start-up and ensure training of the customer.
- You will support regional marketing initiatives (trade shows, product launches, etc.)
- You will support Quality Department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution.
- Your duties will include supporting the development of strong relationships with accounts within the assigned sales territory.
- On an as needed basis, you will report on competitors' products, customer feedback, and market intel observed in the field.
- Ability to travel overnight up to 25%
- Periodically travel out of the county for trainings and meetings.
What will convince us:
- You have completed a Bachelors degree in Life Science Biology, Engineering, or related field.
- Minimum 3 years of biopharmaceutical industry experience, R&D/PD/Scale-up/GMP preferred.
- Minimum 2 years of Single Use product and application expertise.
- This position requires daily travel within the assigned territory, with up to 25% overnight travel.
- You possess product and application expertise for the relevant portfolio.
- Ability to lift equipment that may weigh up to 50 pounds.
- You have a valid Driver’s License with a good driving record.
We value:
- Completion of Masters degree or PHD preferred.
- Sales Force experience preferred.
- Ability to effectively interface with product/project/division management.
- Ability to interact at various levels (sales, technical, users).
- Ability to multi-task and prioritize activities accordingly.
- Excellent communication and presentation skills.
- Identification with our core values: Sustainability, Openness, Enjoyment
We look forward to receiving your application.
What We Offer
As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, LinkedIn Learning, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service
All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
Please view equal employment opportunity posters provided by OFCCP here.
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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.
We look forward to receiving your application.
www.sartorius.com/career
Sartorius is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
All employment decisions are based on valid job-related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling +1 631 254 4249 ext 8330 or via e-mail at accommodationrequest@sartorius.com
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
