Part-Time Remote Call Center Representative

Position Title: Part-Time Call Center Representative - Remote

Job Overview

Join a dedicated team committed to energy conservation and delivering exceptional customer service. We are seeking motivated Part-Time Call Center Representatives who can work remotely from any location in Indiana. This role offers the flexibility of working from home while actively contributing to our energy-saving initiatives through data collection.

Key Responsibilities

• Conduct scripted telephone interviews, delivering multiple-choice questions and accurately documenting responses using a Computer-Aided Telephone Interviewing (CATI) system.
• Foster positive interactions with survey participants, maintaining neutrality and professionalism throughout the data collection process.
• Participate in ongoing training and support provided by your Team Lead and colleagues to enhance your skill set.
• Achieve project objectives and collaborate effectively within a team-oriented atmosphere.
  
  

Qualifications

• High school diploma or equivalent is required.
• Capability to work seated for extended periods.
  
  

Required Skills

• Excellent communication and active listening abilities.
• Clear enunciation and the skill to read accurately from a script.
• Professional demeanor with the capacity to remain impartial during interviews.
• Basic computer proficiency, especially in accurate data entry and typing.
• Ability to meet established performance standards.
  
  

Career Growth Opportunities

This position provides a remarkable opportunity for personal and professional development. You will receive continual support and training aimed at enhancing your customer service and data collection competencies.

Company Culture And Values

Our organization prides itself on fostering a supportive and collaborative work environment. We encourage our team members to engage positively and help each other succeed in our shared mission of energy conservation.

Compensation And Benefits

• Starting hourly wage of $14.00.
• Increase to $14.50 per hour after one month.
• Further increase to $15.00 per hour after three months.
  
  

If you are passionate about customer service and wish to contribute to meaningful energy conservation efforts while enjoying the convenience of remote work, we invite you to apply!

Employment Type: Part-Time